Customer self repair, Product warranties, Subscription service – HP Storage Mirroring V5 Software User Manual

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Applicable error messages

Operating system type and revision level

Detailed, specific questions

For continuous quality improvement, calls may be recorded or monitored.

Customer self repair

HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part

needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts

do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be

accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR

website:

http://www.hp.com/go/selfrepair

This product has no customer replaceable components.

Product warranties

For information about HP StorageWorks product warranties, see the warranty information website:

http://www.hp.com/go/storagewarranty

Subscription service

HP strongly recommends that customers sign up online using the Subscriber's choice web site:

http://www.hp.com/go/e-updates

.

Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest

versions of drivers, and firmware documentation updates as well as instant access to numerous other

product resources.

After signing up, you can quickly locate your products by selecting Business support and then Storage

under Product Category.

HP web sites

For other product information, see the following HP web sites:

http://www.hp.com

http://www.hp.com/go/storage

http://www.hp.com/support/

http://www.docs.hp.com

Documentation feedback

HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to

[email protected]

. All submissions become the property of HP.

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