Suggested action – HP Insight Control Software for Linux User Manual
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Insight Control server migration Boot CD
might appear on the destination server
console.
When the auto-boot option is chosen in step 3 of the migration wizard, the auto-boot of the
destination server fails, the destination server is powered off, and the error The Storage
controller is not supported with this version of Insight Control server
migration
might appear.
Suggested action
Try the following:
1.
Verify that the primary controller is supported for Insight Control server migration. For a
complete list of supported controllers, see HP Insight Management Support Matrix at the
following website:
2.
Verify that the latest firmware is installed on the storage controller.
3.
If the Insight Control server migration Boot CD ISO cannot detect the storage controller, you
might need to reconfigure the storage controller environment variable.
a.
Reboot the destination server to Rom-Based Setup Utility (RBSU) by pressing the F9 key
during POST.
b.
Select the Boot Controller Order option and verify the proper boot order for the storage
controllers.
c.
Press Esc to exit RBSU, and then press F10 to confirm the exit and to save your changes.
d.
Reboot the destination server by using the Insight Control server migration Boot CD ISO.
When the destination server boots, the Insight Control server migration Boot CD ISO will
detect the storage controller.
Destination server displays a blank screen when it boots to server migration Boot CD
ISO
The destination server might display a blank screen when it boots to the server migration Boot CD
ISO if the server has more than 64 GB of RAM.
Suggested action
Try the following:
1.
At the boot menu, press Esc to enter text mode.
2.
At the text mode boot prompt, type sos mem=4G.
3.
Press Enter.
Some storage volumes on the destination server are not available for selection
Some storage volumes configured on the destination server might not be available for selection in
step 5 (Specify Destination Disks and Resize NTFS Partitions) of the migration
wizard.
Suggested action
If expected volumes do not appear, try one of the following:
•
Verify that Insight Control server migration supports the storage controller. Volumes configured
on an unsupported storage controller cannot be selected for migration. For more information
about supported controllers, see HP Insight Management Support Matrix at
.
•
Run the Array Configuration Utility or HP Smart Storage Administrator (HP SSA) (if your storage
controller is supported), and verify the status of the volumes on the Smart Array controller to
be sure that the volumes are not in a failed state. Also, verify that all volumes on the controller
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Troubleshooting