Labels – HP 256 G3 Notebook PC User Manual

Page 25

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Labels

The labels affixed to the computer provide information you may need when you troubleshoot system

problems or travel internationally with the computer.

IMPORTANT:

All labels described in this section will be located in one of 3 places depending on

your computer model: affixed to the bottom of the computer, located in the battery bay, or under the

service door.

Service label—Provides important information to identify your computer. When contacting

support, you will probably be asked for the serial number, and possibly for the product number or

the model number. Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that

most closely matches the service label on your computer.

Component

(1)

Serial number

(2)

Product number

(3)

Warranty period

(4)

Model number (select models only)

Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains

the Windows Product Key. You may need the Product Key to update or troubleshoot the

operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the

physical label, but have a Digital Product Key electronically installed.

NOTE:

This Digital Product Key is automatically recognized and activated by Microsoft

Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HP

approved recovery methods.

Regulatory label(s)—Provide(s) regulatory information about the computer.

Wireless certification label(s)—Provide(s) information about optional wireless devices and the

approval markings for the countries or regions in which the devices have been approved for use.

Labels 15

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