Document Outline

• Table of Contents
• About This Document
  • Intended Audiences
  • Prerequisite Skills or Knowledge
  • Document Organization
  • How to Use this Document
  • Conventions Used
  • Trademarks and Service Marks
  • Related Resources
  • How to Make Comments About This Book
• 1. Introduction and Requirements for Integration
  • Safety Considerations
  • Factory Assembled Systems
  • Determining the Placement of the SID
  • System Configuration
    • Intuity System Required Hardware
    • Switch Integration Device Required Hardware
    • NEC NEAX 2400 MCI Hardware
• 2. Switch Integration Device Basics
  • The Switch Integration Device Hardware
    • Front Panel
    • Rear Panel
  • The Switch Integration Device Software
    • Menu Forms
    • Edit Forms
      • Single Item Edit Forms
      • Two Item Edit Forms
      • Scroll Item Edit Forms
      • Edit Form Keys
      • Edit Form Help Functions
    • Action Forms
• 3. Switch Integration Planning
  • Determining the Number of Voice Mail Ports
  • Setting the Message Desk Number
  • Setting the Calling Party Identification Pad Strin...
  • Setting the Message Waiting Indicator Pad String
  • Setting the Message Waiting Indicator Feature
  • Determining the Message Center Interface Baud Rate...
  • Determining the SMDI Baud Rate
  • Determining the Extension/Logical Terminal Number ...
• 4. Hardware Installation
  • Connect an Analog Line to the Modem
  • Connect the MCI Line to the Switch
  • Connect the MCI Cable to the A25B Cable
  • Connect the Null Cable and the Y-Cable to the SID
  • Connect the SID to the INTUITY System
  • Connect the SID Power Cord
• 5. Installing SID Software on the INTUITY System
  • Requirements
  • Stop the Voice System
  • Load the SID Software
  • Start the Voice System
  • Turn on Transfer Feature
• 6. Administering the INTUITY System for the NEAX Inte...
  • Administering the Switch Link Administration Scree...
  • Stopping and Restarting the Voice System
  • Administering the System Translation Screen
• 7. NEAX 2400 Switch Administration
  • Administer Analog Voice Mail Ports
  • Assign Voice Mail Extensions to a UCD Group
    • Setting Up a UCD Overflow Group
  • Configuring the Message Center Interface Link
    • Administer the Message Waiting Lamp
    • Assign a Port for the Message Center Interface Lin...
    • Define the Port as a Terminal
    • Assign the MCI Link to a UCD Group
• 8. Switch Integration Device Administration
  • Administer the Basic Parameters
  • Assign Extensions and LTNs
    • Using AutoFill
  • Saving and Starting the Configuration
  • Administer Serial Data Links
  • Changing System Parameters
    • Setting the Date and Time
    • Adjusting the LCD Contrast
  • Special Processing for Message Waiting Lamps
  • Setting a Security Level
• 9. Acceptance Tests
  • Administer the Test Subscribers
    • Task 1: Forward Calls for RingNoAnswer
    • Task 2: Forward Calls for Busy Conditions
    • Task 3: Forward Subscribers for All Calls
• 10. Cut-to-Service
  • Administer the Subscriber Telephones
    • Task 1: Forward Subscribers for RingNoAnswer
    • Task 2: Forward Calls for Busy Conditions
    • Task 3: Forward Subscribers for All Calls
• A. Troubleshooting and Error Logs
  • Switch Integration Device Problems
  • Error Logs
  • Clearing Your Configuration
• B. Using Views During Integration
  • SMDI Monitor Mode
  • Using MCI Monitor Mode
  • Using Statistics Mode
  • Using Metrics Mode
  • Clearing Statistical Information
• C. Switch Administration for INTUITY Lodging
  • Introduction
  • Hunt Group Administration
  • Message Retrieval Administration
    • Message Retrieval in Lodging Systems without AUDIX...
    • Message Retrieval in Systems Shared with AUDIX
      • Retrieval from the AUDIX Application
      • Retrieval from the Lodging Application
    • Alternate Message Retrieval Method
  • Voice Mail Administration
  • Call Coverage Path
  • Do-Not-Disturb
  • Cut-to-Service
    • Gradual Cut-to-Service
    • One-Step Cut-to-Service
  • Summary
• Abbreviations
• Glossary
• Index