Document Outline

• GNU GPL INFORMATION
• CHANGE LOG
  • FIRMWARE VERSION 1.0.9.25
  • FIRMWARE VERSION 1.0.9.23
  • FIRMWARE VERSION 1.0.8.12
  • FIRMWARE VERSION 1.0.7.11
  • FIRMWARE VERSION 1.0.6.11
  • FIRMWARE VERSION 1.0.6.10
  • FIRMWARE VERSION 1.0.5.19
  • FIRMWARE VERSION 1.0.5.14
  • FIRMWARE VERSION 1.0.4.7
  • FIRMWARE VERSION 1.0.3.13
  • FIRMWARE VERSION 1.0.2.21
  • FIRMWARE VERSION 1.0.1.22
• WELCOME
• PRODUCT OVERVIEW
  • FEATURE HIGHTLIGHTS
  • TECHNICAL SPECIFICATIONS
• INSTALLATION
  • EQUIPMENT PACKAGING
  • CONNECT YOUR UCM6100
    • CONNECT THE UCM6102
    • CONNECT THE UCM6104
    • CONNECT THE UCM6108
    • CONNECT THE UCM6116
  • SAFETY COMPLIANCES
  • WARRANTY
• GETTING STARTED
  • USE THE LCD MENU
  • USE THE LED INDICATORS
  • USE THE WEB GUI
    • ACCESS WEB GUI
    • WEB GUI CONFIGURATIONS
    • WEB GUI LANGUAGES
    • SAVE AND APPLY CHANGES
  • MAKE YOUR FIRST CALL
• SYSTEM SETTINGS
  • USER MANAGEMENT
    • USER PRIVILEGES
    • CREATE NEW WEB UI USER
    • USER PORTAL
    • CONCURRENT MULTI-USER LOGIN
    • OPERATION LOG
    • CHANGE BINDNG EMAIL
  • NETWORK SETTINGS
    • BASIC SETTINGS
    • 802.1X
    • STATIC ROUTES
    • PORT FORWORDING (UCM6102 ONLY)
    • DDNS SETTINGS
  • FIREWALL
    • STATIC DEFENSE
    • DYNAMIC DEFENSE
    • FAIL2BAN
  • CHANGE PASSWORD
  • LDAP SERVER
    • LDAP SERVER CONFIGURATIONS
    • LDAP PHONEBOOK
    • LDAP CLIENT CONFIGURATIONS
  • HTTP SERVER
  • EMAIL SETTINGS
  • TIME SETTINGS
    • AUTO TIME UPDATING
    • SET TIME MANUALLY
    • OFFICE TIME
    • HOLIDAY
  • NTP SERVER
  • RECORDINGS STORAGE
  • LOGIN TIMEOUT SETTINGS
• PROVISIONING
  • OVERVIEW
  • CONFIGURATION ARCHITECTURE FOR END POINT DEVICE
  • AUTO PROVISIONING SETTINGS
  • DISCOVERY
  • GLOBAL CONFIGURATION
    • GLOBAL POLICY
    • GLOBAL TEMPLATES
  • MODEL CONFIGURATION
    • MODEL TEMPLATES
    • MODEL UPDATE
  • DEVICE CONFIGURATION
    • CREATE NEW DEVICE
    • MANAGE DEVICES
  • SAMPLE APPLICATION
• EXTENSIONS
  • CREATE NEW USER
    • CREATE NEW SIP EXTENSION
    • CREATE NEW IAX EXTENSION
    • CREATE NEW FXS EXTENSION
  • BATCH ADD EXTENSIONS
    • BATCH ADD SIP EXTENSIONS
    • BATCH ADD IAX EXTENSIONS
  • SEARCH AND EDIT EXTENSION
  • EXPORT EXTENSIONS
  • IMPORT EXTENSIONS
  • EMAIL TO USER
• TRUNKS
  • ANALOG TRUNKS
    • ANALOG TRUNK CONFIGURATION
    • PSTN DETECTION
  • VOIP TRUNKS
    • DIRECT OUTWARD DIALING (DOD)
• SLA STATION
  • CREATE/EDIT SLA STATION
  • SAMPLE CONFIGURATION
• CALL ROUTES
  • OUTBOUND ROUTES
  • INBOUND ROUTES
    • INBOUND RULE CONFIGURATIONS
    • INBOUND ROUTE: PREPEND EXAMPLE
    • BLACKLIST CONFIGURATIONS
• CONFERENCE BRIDGE
  • CONFERENCE BRIDGE CONFIGURATIONS
  • JOIN A CONFERENCE CALL
  • INVITE OTHER PARTIES TO JOIN CONFERENCE
  • DURING THE CONFERENCE
  • RECORD CONFERENCE
• IVR
  • CONFIGURE IVR
  • CREATE CUSTOM PROMPT
    • RECORD NEW CUSTOM PROMPT
    • UPLOAD CUSTOM PROMPT
• LANGUAGE SETTINGS FOR VOICE PROMPT
  • DOWNLOAD AND INSTALL VOICE PROMPT PACKAGE
• VOICEMAIL
  • CONFIGURE VOICEMAIL
  • ACCESS VOICEMAIL
  • VOICEMAIL EMAIL SETTINGS
  • CONFIGURE VOICEMAIL GROUP
• RING GROUP
  • CONFIGURE RING GROUP
  • REMOTE EXTENSION IN RING GROUP
• PAGING AND INTERCOM GROUP
  • CONFIGURE PAGING/INTERCOM GROUP
• CALL QUEUE
  • CONFIGURE CALL QUEUE
• EXTENSION GROUPS
  • CONFIGURE EXTENSION GROUPS
  • USING EXTENSION GROUPS
• PICKUP GROUPS
  • CONFIGURE PICKUP GROUPS
  • CONFIGURE PICKUP FEATURE CODE
• MUSIC ON HOLD
• FAX/T.38
  • CONFIGURE FAX/T.38
  • SAMPLE CONFIGURATION TO RECEIVE FAX FROM PSTN LINE
  • SAMPLE CONFIGURATION FOR FAX-TO-EMAIL
• ASTERISK MANAGER INTERFACE (RESTRICTED ACCESS)
• BUSY CAMP-ON
• FOLLOW ME
• ONE-KEY DIAL
• DISA
• CALLBACK FEATURE
• BLF AND EVENT LIST
  • BLF
  • EVENT LIST
• DIAL BY NAME
  • DIAL BY NAME CONFIGURATION
• ACTIVE CALLS AND MONITOR
  • ACTIVE CALLS STATUS
  • HANG UP ACTIVE CALLS
  • CALL MONITOR
• CALL FEATURES
  • FEATURE CODES
  • CALL RECORDING
  • CALL PARK
    • PARK A CALL
    • RETRIEVE THE PARKED CALL
  • ENABLE SPY
• INTERNAL OPTIONS
  • INTERNAL OPTIONS/GENERAL
  • INTERNAL OPTIONS/JITTER BUFFER
  • INTERNAL OPTIONS/RTP SETTINGS
  • INTERNAL OPTIONS/PORTS CONFIG
  • INTERNAL OPTIONS/STUN MONITOR
  • INTERNAL OPTIONS/PAYLOAD
• IAX SETTINGS
  • IAX SETTINGS/GENERAL
  • IAX SETTINGS/REGISTRATION
  • IAX SETTINGS/STATIC DEFENSE
• SIP SETTINGS
  • SIP SETTINGS/GENERAL
  • SIP SETTINGS/MISC
  • SIP SETTINGS/SESSION TIMER
  • SIP SETTINGS/TCP AND TLS
  • SIP SETTINGS/NAT
  • SIP SETTINGS/TOS
• VALUE-ADDED FEATURES
  • FAX SENDING
• STATUS AND REPORTING
  • PBX STATUS
    • TRUNKS
    • EXTENSIONS
    • QUEUES
    • CONFERENCE ROOMS
    • INTERFACES STATUS
    • PARKING LOT
  • SYSTEM STATUS
    • GENERAL
    • NETWORK
    • STORAGE USAGE
    • RESOURCE USAGE
  • SYSTEM EVENTS
    • ALERT EVENTS LIST
    • ALERT LOG
    • ALERT CONTACT
  • CDR
    • DOWNLOADED CDR FILE
    • STATISTICS
    • RECORDING FILES
    • API CONFIGURATION
• UPGRADING AND MAINTENANCE
  • UPGRADING
    • UPGRADING VIA NETWORK
    • UPGRADING VIA LOCAL UPLOAD
    • NO LOCAL FIRMWARE SERVERS
  • BACKUP
    • BACKUP/RESTORE
    • DATA SYNC
    • RESTORE CONFIGURATION FROM BACKUP FILE
  • CLEANER
  • RESET AND REBOOT
  • SYSLOG
  • TROUBLESHOOTING
    • ETHERNET CAPTURE
    • IP PING
    • TRACEROUTE
    • ANALOG RECORD TRACE
    • SERVICE CHECK
  • REMOTE ACCESS
    • SSH ACCESS
• EXPERIENCING THE UCM6100 SERIES IP PBX