Document Outline

• Contents
• Safety Notices
  • Rack Safety Instructions
  • Electrical Safety
  • Laser Safety Information
    • Laser Compliance
• Data Integrity and Verification
• About This Book
  • ISO 9000
  • Online Publications
  • Related Publications
  • Ergonomic Information
  • Trademarks
• Chapter 1. Introducing the System
  • System Features
    • Bus Architecture
    • Processors
    • Memory
    • Media Drives
    • Power supply
    • Keyboard
    • Mouse
    • Operator Panel
    • Input/Output Ports
    • Security Features
    • Front View
      • Model 6C4
      • Model 6E4
    • Rear View
      • Model 6C4
      • Model 6E4
    • Operator Panel
• Chapter 2. Using the System
  • Starting the System Unit
  • Stopping the System Unit
  • Reading the Operator Panel Display
    • Operator Panel
    • Component LEDs
      • Resetting the LEDs
      • Reporting the Problem
      • Repair Action
  • Using the Keyboards
  • Using the Three-Button Mouse
    • Handling the Mouse Correctly
    • Caring for the Mouse
    • Cleaning the Mouse
  • Using the 3.5-Inch Diskette Drive
    • Write-Protecting 3.5-Inch Diskettes
    • Loading and Unloading the 3.5-Inch Diskette
  • Using the CD-ROM Drive
    • Front View of CD-ROM Drive
    • Understanding the Status Lights
    • Handling Compact Discs
    • Other Handling Considerations
    • Loading a Compact Disc
    • Opening the Tray Manually
    • Playing an Audio CD
  • Using the Service Processor and Service Director Features
    • Service Processor
    • Service Director
• Chapter 3. Using the Service Processor
  • Service Processor Menus
    • Accessing the Service Processor Menus Locally
    • Accessing the Service Processor Menus Remotely
    • Saving and Restoring Service Processor Settings
    • Menu Inactivity
  • General User Menu
  • Privileged User Menus
    • Main Menu
    • Service Processor Setup Menu
    • Passwords
    • System Power Control Menu
    • System Information Menu
    • Language Selection Menu
    • Call-In/Call-Out Setup Menu
    • Modem Configuration Menu
    • Serial Port Selection Menu
    • Serial Port Speed Setup Menu
    • Telephone Number Setup Menu
    • Call-Out Policy Setup Menu
    • Customer Account Setup Menu
    • Call-out Test Menu
  • Service Processor Parameters in Service Mode (Full System Partition)
  • System Power-On Methods
  • Service Processor Reboot/Restart Recovery
    • Boot (IPL) Speed
    • Failure During Boot Process
    • Failure During Normal System Operation
    • Service Processor Reboot/Restart Policy Controls
  • System Firmware Updates
    • General Information on System Firmware Updates
    • Determining the Level of Firmware on the System
    • System Firmware Update Using a Locally Available Image
    • Updating System Firmware From the Service Processor Menus
    • Updating System Firmware from the AIX Service Aids
    • Updating System Firmware from the AIX Command Line
    • Updating System Firmware from a NIM Server
    • Recovery Mode
  • Configuring and Deconfiguring Processors or Memory
    • Run-Time CPU Deconfiguration (CPU Gard)
  • Service Processor System Monitoring - Surveillance
    • System Firmware Surveillance
    • Operating System Surveillance
  • Call-Out (Call-Home)
  • Console Mirroring
    • System Configuration
  • Service Processor Error Logs
  • LCD Progress Indicator Log
  • Service Processor Operational Phases
    • Pre-Standby Phase
    • Standby Phase
    • Bring-Up Phase
    • Runtime Phase
• Chapter 4. Using System Management Services
  • Select Language
  • Change Password Options
    • Set Privileged-Access Password
  • View Error Log
  • Setup Remote IPL (Initial Program Load)
  • Change SCSI Settings
  • Select Console
  • Select Boot Options
  • Select Boot Devices
  • Display Current Settings
  • Restore Default Settings
  • Multiboot Startup
  • Exiting System Management Services
• Chapter 5. Using the Standalone and Online Diagnostics
  • Standalone and Online Diagnostics Operating Considerations
    • Selecting a Console Display
    • Identifying the Terminal Type to the Diagnostics Programs
    • Undefined Terminal Types
      • Resetting the Terminal
    • Running Online Diagnostics from CD-ROM
    • Running Standalone Diagnostics from a Network Installation Management (NIM) Server
      • NIM Server Configuration
      • Client Configuration and Booting Standalone Diagnostics from the NIM Server
      • Locking and Unlocking the Electronic Service Agent
      • Locking and Unlocking the Service Agent
  • Running Online Diagnostics
  • Running the Diagnostics from a TTY Terminal
  • Online Diagnostics Mode of Operation
    • Running the Online Diagnostics in Service Mode (Service Mode IPL)
    • Running the Online Diagnostics in Concurrent Mode
    • Running the Online Diagnostics in Maintenance Mode
    • Running System Verification When Connected to a Hardware Management Console (HMC)
      • Step 1. Running Online Diagnostics in Service Mode
      • Step 2. Running the Verification Procedure
      • Step 3. Performing Additional System Verification
      • Step 4. Stopping the Diagnostics
  • Standalone Diagnostic Operation
    • Running the Standalone Diagnostics
• Chapter 6. Introducing Tasks and Service Aids
  • Tasks
  • Add Resource to Resource List
  • AIX Shell Prompt
  • Analyze Adapter Internal Log
  • Backup and Restore Media
  • Certify Media
  • Change Hardware Vital Product Data
  • Configure Dials and LPF Keys
  • Configure ISA Adapter
  • Configure Reboot Policy
  • Configure Remote Maintenance Policy
  • Configure Ring Indicate Power-On Policy
  • Configure Surveillance Policy
  • Create Customized Configuration Diskette
  • Delete Resource from Resource List
  • Disk Maintenance
    • Disk to Disk Copy
    • Display/Alter Sector
  • Display Configuration and Resource List
  • Display Firmware Device Node Information
  • Display Hardware Error Report
  • Display Hardware Vital Product Data
  • Display Machine Check Error Log
  • Display Microcode Level
  • Display or Change Bootlist
  • Display or Change Diagnostic Run-Time Options
  • Display Previous Diagnostic Results
  • Display Resource Attributes
  • Display Service Hints
  • Display Software Product Data
  • Display System Environmental Sensors
    • Examples
  • Display Test Patterns
  • Display USB Devices
  • Download Microcode
    • Download Microcode to PCI SCSI RAID Adapter
    • Download Microcode to Disk Drive Attached to a PCI SCSI RAID Adapter
    • Download Microcode to a PCI FC-AL Adapter
    • Download Microcode to DVD-RAM Attached to a PCI SCSI Adapter
    • Download Microcode to Disk Attached to PCI SCSI Adapter
    • Download Microcode to Other Devices
  • Fibre Channel RAID Service Aids
  • Flash SK-NET FDDI Firmware
  • Format Media
    • Hardfile Attached to SCSI Adapter (non-RAID)
    • Hardfile Attached to PCI SCSI RAID Adapter
    • Optical Media
    • Diskette Format
  • Gather System Information
  • Generic Microcode Download
  • Hot-Plug Task
    • PCI Hot Plug Manager
    • SCSI Hot Swap Manager
    • RAID Hot Plug Devices
  • Local Area Network Analyzer
  • Log Repair Action
  • Periodic Diagnostics
  • PCI RAID Physical Disk Identify
  • Process Supplemental Media
  • Run Diagnostics
  • Run Error Log Analysis
  • Run Exercisers
    • Exerciser Commands (CMD)
    • Abbreviations
    • Memory Exerciser
    • Tape Exerciser
    • Diskette Exerciser
    • CD-ROM Exerciser
  • Save or Restore Hardware Management Policies
  • SCSI Bus Analyzer
  • SCSD Tape Drive Service Aid
  • Spare Sector Availability
  • SSA Service Aid
  • System Fault Indicator
    • System Identify Indicator
  • Update Disk-Based Diagnostics
  • Update System or Service Processor Flash
  • 7135 RAIDiant Array Service Aid
    • Command Examples
  • 7318 Serial Communications Network Server Service Aid
• Chapter 7. Verifying the Hardware Operation
  • Running System Verification When Not Connected to an Hardware Management Console (HMC)
    • Step 1. Considerations Before Running This Procedure
    • Step 2. Loading the Diagnostics
    • Step 3. Running the Verification Procedure
    • Step 4. Performing Additional System Verification
    • Step 5. Stopping the Diagnostics
  • Running System Verification When Connected to an HMC
    • Step 1. Running Online Diagnostics in Service Mode
    • Step 2. Running the Verification Procedure
    • Step 3. Performing Additional System Verification
    • Step 4. Stopping the Diagnostics
• Chapter 8. Hardware Problem Determination
  • Problem Determination Using the Standalone or Online Diagnostics
    • Step 2
  • Problem Determination When Unable to Load Diagnostics
• Appendix A. Environmental Notices
  • Product Recycling and Disposal
  • Environmental Design
  • Acoustical Noise Emissions
  • Declared Acoustical Noise Emissions
• Appendix B. Notices
• Appendix C. General Attributes Required When Using a TTY Terminal
  • Additional Communication Attributes
  • Additional Keyboard Attributes
  • Additional Printer Attributes
• Appendix D. Firmware Updates
  • Determining the Level of Firmware on the System
  • System Firmware Update Using a Locally Available Image
• Appendix E. Service Processor Setup and Test
  • Service Processor Setup Checklist
  • Testing the Setup
    • Testing Call-In
    • Testing Call-Out
    • Serial Port Configuration
• Appendix F. Modem Configurations
  • Sample Modem Configuration Files
    • Generic Modem Configuration Files
    • Specific Modem Configuration Files
  • Configuration File Selection
    • Examples for Using the Generic Sample Modem Configuration Files
    • Customizing the Modem Configuration Files
    • IBM 7852-400 DIP Switch Settings
    • Xon/Xoff Modems
    • Ring Detection
    • Terminal Emulators
    • Recovery Procedures
  • Transfer of a Modem Session
    • Recovery Strategy
    • Prevention Strategy
  • Modem Configuration Sample Files
    • Sample File modem_m0.cfg
    • Sample File modem_m1.cfg
    • Sample File modem_z.cfg
    • Sample File modem_z0.cfg
    • Sample File modem_f.cfg
    • Sample File modem_f0.cfg
    • Sample File modem_f1.cfg
• Index
• Readers’ Comments — We'd Like to Hear from You