Sony PRS-350 - Manual (Page 96)

Troubleshooting
96
Table of Contents Index
The screen is frozen.
 Reset the Reader by pressing the RESET hole. Then, slide
the power switch to turn on the Reader again (  8 ).
Touch operation is not effective.
 If condensation occurs in the touch screen, or dust
attaches to the touch screen, it may cause a malfunction.
For details, see “On Cleaning” (  108 ).
 If any objects are placed on the touch screen, it may
cause a malfunction. When not in use, leave the Reader in
sleep mode, or shut it down.
Reading contents
A book cannot be read.
 If the book has an expiration date, confirm whether the
book has already been expired (  7 ).
A book that has been transferred from your computer cannot be read.
 Either the Reader, your computer, or both may not have
been authorized by Reader Library, refer to Reader
Library Help (  17 ).
 You may have tried to read the content owned by another
user. The content owned by another user may not have
been authorized.
 The authorization data may have been damaged as a
result of shutting down while reading a content. De-
authorize your computer and the Reader, then authorize
again via Reader Library. Refer to Reader Library Help for
further information.