Chapter 7. service procedures, Itdt-dcr, Chapter 7. service procedures -1 – Dell PowerVault TL1000 User Manual
Page 129
Chapter 7. Service procedures
“Contacting Dell technical support” on page 7-2
ITDT-DCR
ITDT-DCR is a tool with multifunction capability and is a quick, convenient, and
efficient method for drive firmware updates. It can also assist with drive dump
retrievals.
Some of the capabilities of this tool:
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Runs quick or extended diagnostic procedures on tape drives. If the library is
online to the server/host where the tool is, ITDT-DCR communicates with the
drive through the library to load and unload a test cartridge.
v
Retrieves firmware memory dumps from tape drives and libraries.
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Completes a firmware update on tape drives or libraries. See the note about
library firmware updates.
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Tests the performance of the environment by completely writing a cartridge and
measuring performance.
v
Retrieves and displays cartridge information.
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Verifies the encryption environment.
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Does not require special device drivers.
v
Is available for most major platforms. Scans the host interface and finds and
displays for selection all LTO devices.
The Tape Diagnostic tool (ITDT-DCR) is available as a command-line utility and a
graphical user interface (GUI) version.
v
The Tape Diagnostic Tool (ITDT-DCR) is a command-line utility. Start it by
entering the executable command from the directory where the tool is located.
The Help feature gives a brief explanation of each function and shows the
required syntax.
v
The Tape Diagnostic Tool (ITDT-DCR) is a GUI version for Microsoft Windows.
Microsoft Windows XP and Microsoft Windows Server 2003 (IX86, 32-bit) are
supported.
Note:
Be sure that you have the most current version of ITDT-DCR if you are
updating firmware on a recent drive type. Before ITDT-DCR is used, verify
that your library host operating system is at the latest released level. This
verification ensures optimum read/write operations for diagnostic
procedures.
Note:
If the library has a BCR (Barcode Reader) that requires 9.00 or greater
firmware, the Update function stops with an error code of "Unexpected
Data" if you attempt to downgrade the library firmware.
To download the ITDT-DCR tool and instructions for using the tool, visit
7-1
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