Dell Latitude D630 - Manual (Page 107)

Troubleshooting 107
T ES T T H E DRI VE —
• Insert another floppy disk, CD, or DVD to eliminate the possibility that
the original one is defective.
• Insert a bootable floppy disk and restart the computer.
C LEAN THE DRIVE OR DISK .
E NSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE .
C HECK THE CABLE CONNECTIONS .
C HECK FOR HARDWARE INCOMPATIBILITIES .
R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 101.
Media drive problems
NOTE: High-speed media drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE: Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
Problems writing to a CD/DVD-RW drive
C
L O S E O T H ER P R O G R A M S — The CD/DVD-RW drive must receive a steady
stream of data when writing. If the stream is interrupted, an error occurs. Try
closing all programs before you write to the CD/DVD-RW.
T URN O F F S T A N D B Y M O D E I N W I ND O WS B EF O RE W R I T I N G T O A CD/DVD-RW
D I S C — Search for the keyword standby in the Windows Help and Support
Center for information on power management modes. To access the Help and
Support Center, click Start→ Help and Support.
C H A N G E T H E W RI TE SP E E D T O A S L O W E R R A T E — See the help files for your
media creation software.
If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray
1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front
of the drive; push firmly until the tray is partially ejected.
3 Gently pull out the tray until it stops.