IBM CISCO R2E2 - Manual (Page 58)

Chapter 4: Configuring the technology pack
54 IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack
These configuration files contain sample values. Edit either or both files to assign values appropriate for
locations in your Cisco IP Telephony CCM or CUCM environment. The following table describes the global
variables to define:
Variable Description
CUSTOMERNAME String specifying the customer’s identifier. This value allows automatic grouping
and report navigation by customer.
Example: var CUSTOMERNAME="TELINDUS";
CMCLUSTER String specifying the cluster’s identifier. This value allows automatic grouping and
report navigation by cluster.
Example: var CMCLUSTER="SF";
OUTBOUNDPREFIX Integer specifying the prefix to dial to call outside of the PBX (for example, 9
within the US, or 0 within Europe.)
Example: var OUTBOUNDPREFIX=0;