Lenovo ThinkPad 41N5647 User Manual
Page 34
If
your
problem
cannot
be
resolved
over
the
telephone
or
remotely,
through
your
application
of
software
updates,
or
with
a
CRU,
your
Service
Provider
will
arrange
for
service
under
the
type
of
warranty
service
designated
for
the
product
under
the
section
titled
″Warranty
Information
.
″
If
your
Service
Provider
determines
that
it
is
unable
to
repair
your
product,
your
Service
Provider
will
replace
it
with
one
that
is
at
least
functionally
equivalent.
If
your
Service
Provider
determines
that
it
is
unable
to
either
repair
or
replace
your
product,
your
sole
remedy
is
to
return
the
product
to
your
place
of
purchase
or
to
Lenovo
and
your
purchase
price
will
be
refunded.
Exchange
of
a
Product
or
Part
When
the
warranty
service
involves
the
exchange
of
a
product
or
part,
the
item
your
Service
Provider
replaces
becomes
Lenovo’s
property
and
the
replacement
becomes
yours.
All
removed
items
must
be
genuine
and
unaltered.
The
replacement
may
not
be
new,
but
will
be
in
good
working
order
and
at
least
functionally
equivalent
to
the
item
replaced.
The
replacement
assumes
the
warranty
status
of
the
replaced
item.
Before
your
Service
Provider
exchanges
a
product
or
part,
you
agree
to:
1.
remove
all
features,
parts,
options,
alterations,
and
attachments
not
under
warranty
service;
2.
ensure
that
the
product
is
free
of
any
legal
obligations
or
restrictions
that
prevent
its
exchange;
and
3.
obtain
authorization
from
the
owner
to
have
your
Service
Provider
service
a
product
that
you
do
not
own.
Your
Additional
Responsibilities
Where
applicable,
before
service
is
provided,
you
agree
to:
1.
follow
the
service
request
procedures
that
your
Service
Provider
specifies;
2.
backup
or
secure
all
programs
and
data
contained
in
the
product;
3.
provide
your
Service
Provider
with
all
system
keys
or
passwords
and
sufficient,
free,
and
safe
access
to
your
facilities
to
permit
the
terms
of
this
warranty
to
be
fulfilled;
and
4.
ensure
that
all
information
about
identified
or
identifiable
individuals
(
″Personal
Data
″)
is
deleted
from
the
product
or
that,
with
respect
to
any
remaining
Personal
Data
you
did
not
delete,
you
are
in
compliance
with
all
applicable
laws.
Use
of
Personal
Information
If
you
obtain
service
under
this
warranty,
Lenovo
will
store,
use,
and
process
information
about
your
warranty
issue
and
your
contact
information,
including
name,
phone
numbers,
address,
and
address.
Lenovo
will
use
this
information
to
perform
service
under
this
warranty
and
to
improve
our
business
relationship
with
you,
such
as
to
conduct
internal
reviews
of
the
efficiency
of
the
warranty
service
we
provide
to
you.
We
may
contact
you
to
inquire
about
your
satisfaction
regarding
our
warranty
service
or
to
notify
you
about
any
product
recalls
or
safety
issues.
In
accomplishing
these
purposes,
we
may
transfer
your
information
to
any
country
where
we
do
business
and
may
provide
it
to
entities
acting
on
our
behalf.
We
also
may
disclose
it
where
required
by
law
or
legal
authorities
to
do
so.
What
this
Warranty
Does
not
Cover
This
warranty
does
not
cover
the
following:
v
uninterrupted
or
error-free
operation
of
a
product;
v
loss
of,
or
damage
to,
your
data;
v
any
software
programs,
whether
provided
with
the
product
or
installed
subsequently;
v
failure
or
damage
resulting
from
misuse,
accident,
modification,
unsuitable
physical
or
operating
environment,
natural
disasters,
power
surges,
or
improper
maintenance
by
you;
24
ThinkPad
DVD
Ultrabay
Slim
Burner
User ’s
Guide