Site certification – Polycom SpectraLink SCM408 User Manual

Page 45

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PN: 1725-36097-001_L.doc

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Site Certification

The Polycom field service engineer should not leave the site before

contacting Polycom to perform remote install verification.
Contact a Polycom engineer on the Customer Support Hotline at

(800) 775-5330. The hours of operation are 6 a.m. to 6 p.m. Mountain

time, Monday through Friday.
The engineer will connect with the diagnostic modem, verify calling

functions, and listen while you perform a walk test. The walk test will

require you to walk the inside perimeter of the coverage area. If all

Base Stations are running, note any areas with heavy static or clarity

problems and report them to a Polycom engineer.
The installation is not complete until these certification steps have

been performed. Do not hand out SpectraLink 6000 Wireless

Telephones at a site that has not been certified.

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