Polycom H340 User Manual

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Deploying SpectraLink e340, h340 and i640 Wireless Telephones

BEST PRACTICES GUIDE

October 2010

Table of Contents

1

Introduction ........................................................................................................................ 3

1.1

SpectraLink e340/h340/i640 Wireless Telephones......................................................................3

1.2

SpectraLink Infrastructure ............................................................................................................3

1.3

VIEW Certification Program .........................................................................................................4

2

Wireless LAN Layout Considerations .............................................................................. 5

2.1

Coverage ......................................................................................................................................5

2.1.1

Overlapping Coverage .............................................................................................................5

2.1.2

Signal Strength ........................................................................................................................7

2.2

Access Point Configuration Considerations .................................................................................8

2.2.1

Channel Selection ....................................................................................................................8

2.2.2

AP Transmission Power and Capacity ....................................................................................9

2.2.3

Interference ..............................................................................................................................9

2.2.4

Multipath and Signal Distortion ............................................................................................. 10

2.2.5

Site Surveys .......................................................................................................................... 10

2.3

Wireless Telephone Capacity ................................................................................................... 11

2.3.1

Access Point Bandwidth Considerations .............................................................................. 11

2.3.2

Push-to-Talk Multicasting Considerations ............................................................................ 12

2.3.3

Telephone Usage .................................................................................................................. 12

2.3.4

Telephony Gateway Capacity ............................................................................................... 13

3

Network Infrastructure Considerations ...........................................................................15

3.1

Physical Connections ................................................................................................................. 15

3.2

Assigning IP Addresses ............................................................................................................. 16

3.3

Software Updates Using TFTP ................................................................................................. 16

4

SpectraLink Voice Priority (SVP) .....................................................................................17

4.1.1

SVP Infrastructure ................................................................................................................. 17

4.1.2

SVP Server Capacity ............................................................................................................ 17

4.1.3

Multiple SVP Servers ............................................................................................................ 17

4.1.3.1

Scenario One ............................................................................................................... 20

4.1.3.2

Scenario Two ............................................................................................................... 20

4.1.4

DSCP for SVP Deployments ................................................................................................ 21

5

Security .............................................................................................................................23

5.1

Wired Equivalent Privacy (WEP) ............................................................................................... 23

5.2

Wi-Fi Protected Access (WPA) Personal, WPA2 Personal ...................................................... 23

5.2.1

Cisco Fast Secure Roaming (FSR) ...................................................................................... 23

5.3

Using Virtual LANs .................................................................................................................... 23

5.4

MAC Filtering and Authentication .............................................................................................. 23

5.5

Firewalls and Traffic Filtering .................................................................................................... 24

5.6

Virtual Private Networks (VPNs) ............................................................................................... 24

5.7

Diagnostic Tools ........................................................................................................................ 25

6

Subnets, Network Performance and DHCP .....................................................................26

6.1

Subnets and Telephony Gateway Interfaces ............................................................................ 26

6.2

Subnets and IP Telephony Server Interfaces ........................................................................... 26

6.3

Network Performance Requirements ........................................................................................ 27

6.4

DHCP Requirements ................................................................................................................. 28

7

Conclusion ........................................................................................................................30

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