Viking F131D - Manual (Page 16)

Service Information
If service is required after checking the troubleshooting guide:
1. Call your dealer or authorized service agency. The name of the authorized
service agency can be obtained from the dealer or distributor in your area.
2. Have the following information readily available:
Model Number
Serial Number
Date of Purchase
Name of dealer from whom purchased
3. Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service agency, or if you
continue to have service problems, contact Viking Range Corporation at
(888)845-4641 or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if service is
ever required. The serial number and model number for your oven is located
behind the lower access panel.
Model Number Serial Number
Date of Purchase Date Installed
Dealer’s Name
Address
Please retain this manual for future reference.
31 30
Troubleshooting Guide
PROBLEM POSSIBLE CAUSE AND/OR REMEDY
1. Oven will not function. Oven is not connected to electrical power.
Have electrician check power circuit
breaker, wiring and fuses.
2. Broil does not work. HI/LO setting has not been set using UP
or DOWN button.
3. Oven light will not work. Light bulb is burned out.
Oven is not connected to power.
4. Service Codes appear in Disconnect electrical supply to the oven
digital display. and call an authorized servicier.
5. Strong odor and/or smoke This is normal burn off of insulation and
is noticed first few times oven protective oils in oven. This will go
is used. away after using oven a few times.
VGSO166
PROBLEM POSSIBLE CAUSE AND/OR REMEDY
1. Oven will not function. Oven is not connected to electrical power.
Have electrician check power circuit
breaker, wiring and fuses.
2. Broil does not work. Temperature control knob is rotated too
far past broil position.
3. Oven light will not work. Light bulb is burned out.
Oven is not connected to power.
4. Strong odor and/or smoke This is normal burn off of insulation and
is noticed first few times oven protective oils in oven. This will go
is used. away after using oven a few times.
VGSO100