Vanguard VE36L - Manual (Page 22)

www.desatech.com 115121-01B 22
TECHNICAL SERVICE
You may have further questions about instal-
lation, operation or troubleshooting. If so,
contact DESA’s Technical Service Department
at 1-866-672-6040. When calling, please
have your model and serial numbers of your
firebox ready.
You can also visit DESA’s technical services
web site at www.desatech.com.
Figure 41 - Removing Imaging Unit
Imaging Unit
MAINTENANCE
Continued
Note: If full replacement of imager is neces-
sary, wiring harnesses must be disconnected
and new harnesses reconnected at control
panel. For proper connection, follow wiring
diagram shown in Figure 28, page 14.
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA’s Technical Service Department at
1-866-672-6040.
When calling DESA, have ready
• your name
• your address
• model and serial numbers of your firebox
• how firebox was malfunctioning
• type of gas used (propane/LP or natural
gas)
• purchase date
Usually, we will ask you to return the part to
the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA at 1-866-672-6040 for referral
information.
When calling DESA, have ready
• model number of your firebox
• the replacement part number
Note: The firebox identification label (including
model number, serial number, clearances,
etc.) is located on the right front edge of the
firebox.