Valcom VIP-822 - Manual (Page 3)

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Signal Connections
Trunk Connections:
Connect standard analog telephones to the
VIP-822 via the rear panel RJ-11 jacks labeled
Port 1 Line or Port 2 Line. Tip and Ring appear on
pins 3 and 4 of these jacks.
ED
Failover Telephone Connections:
Connect standard analog telephones to the
VIP-822 via the rear panel RJ-11 jacks labeled
Port 1 Phone or Port 2 Phone. Tip and Ring
appear on pins 3 and 4 of these jacks.
Front Panel
Rear Panel
Status Indicator Lights
The VIP-822 has 3 status indication lights on the
front panel.
STATUS: Flashes then illuminates to indicate
power.
LINK: Indicates 100 Mbit Ethernet connection
when illuminated. No activity indicates 10 Mbit
connection.
ACT: Indicator flashes to indicate network activity.
TECHNICAL ASSISTANCE
When trouble is reported, verify power is being
supplied to the unit and there are no broken
connections. Check voltages for proper polarity to
the one-way amplified speakers. If a spare unit is
available, substitute a spare unit for the suspected
defective unit.
Assistance in troubleshooting is available from the
factory. Call (540) 563-2000 and press 1 for
Technical Support or via email at
[email protected].
When requesting assistance, you should include
all available information. It is strongly suggested
that you go to the website and follow the trouble
resolution procedure at http://voip.valcom.com.
Valcom equipment is not field repairable. Valcom,
Inc. maintains service facilities in Roanoke, VA.
Should repairs be necessary, attach a tag to the
unit clearly stating your company name, address,
phone number, contact person and the nature of
the problem. Send the unit to:
Valcom, Inc.
Repair & Return Dept.
5614 Hollins Road
Roanoke, Va. 24019-5056
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service for a
period of one year from the date of shipment. The obligation under this warranty shall be limited to the replacement, repair or refund of any
such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus
parts and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units ‘out of warranty’ are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to
additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be liable for any
anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation or
use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should
be notified immediately.
Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.