Visioneer PATRIOT 430 - Manual (Page 89)

84 V ISIONEER P ATRIOT 430 S CANNER U SER ’ S G UIDE
The table below describes the error codes.
Error
Code
Problem Description Solution
0 The scanner is not
communicating with the
computer. Make sure the USB cable is plugged in. If the USB cable is
plugged into a hub, try plugging it directly into the back of
the computer. Try a different USB port on the computer or
a different USB cable.
4 or 5 The scanner lamp is
either turned off or the
lamp has not warmed up
enough to initiate
scanning. In the OneTouch hardware properties, turn the scanner
lamp on. See page 67 for instructions. If the lamp is already
on, turn the lamp off then on again. If the problem persists
and your scanner’s power is plugged into a surge protector
or UPS battery backup, try plugging the scanner power
directly into a wall outlet.
6 The scanner is open. Make sure the scanner is fully closed after performing
maintenance on the scanner or removing a jammed page.
7 or 8 The paper input tray is
not fully seated into the
scanner casing. Open the scanner and take off the input tray. Place the
input tray back into the scanner and press it back until it
snaps into place. See page 5 for instructions to install the
tray.
9 Paper jam Open the ADF and remove the jammed page. See “Clearing
Paper Jams” on page 76 for details.
All
Other
Codes An internal part in the
scanner may have
malfunctioned. Re-boot your computer. If the problem persists, contact
Visioneer Technical Support.