3 troubleshooting (faq) – Asus VK191T User Manual

Page 21

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3-5

ASUS VK191 Series LCD Monitor

3.3

Troubleshooting (FAQ)

Problem

Possible Solution

Power LED is not ON

• Press the button to check if the monitor is in

the ON mode.

• Check if the power cord is properly connected to

the monitor and the power outlet.

The power LED lights amber and there is no

screen image

• Check if the monitor and the computer are in the

ON mode.

• Make sure the signal cable is properly connected

the monitor and the computer.

• Inspect the signal cable and make sure none of

the pins are bent.

• Connect the computer with another available

monitor to check if the computer is

properly working.

Screen image is too light or dark

• Adjust the Contrast and Brightness settings via

OSD.

Screen image is not centered or sized properly

• Press the

button for 2–3 seconds to

automatically adjust the image (VGA input only).

• Adjust the H-Position or V-Position settings via

OSD (VGA input only).

Screen image bounces or a wave pattern is

present in the image

• Make sure the signal cable is properly

connected to the monitor and the computer.

• Move away electrical devices that may cause

electrical interference.

Screen image has color defects (white does not

look white)

• Inspect the signal cable and make sure that

none of the pins are bent.

• Perform

All Reset via OSD.

• Adjust the R/G/B color settings or select the

Color Temperature via OSD.

Screen image is blurry or fuzzy

• Press the

button for 2–3 seconds to

automatically adjust the image (VGA input only).

• Adjust the Phase and Clock settings via OSD

(VGA input only).

No sound or sound is low

• Ensure that thse audio cable is properly

connected to the monitor and the computer

• Adjust the volume settings of both your

monitor and computer.

• Ensure that the computer sound card driver

is properly installed and activated.

Webcam is not working

• Make sure that you have connected the USB cable

securely to both the LCD monitor and your

computer.

• Make sure that you use the Microsoft

®

Windows

®

Vista / XP Service Pack 2 operating systems.

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