Xylem FP111, FP211, & FP311 GLOBAL WATER FLOW PROBE Users Manual User Manual
Page 16
Global Water
800-876-1172 • globalw.com
16
magnet is necessary to generate the signal for the
computer.
c. Remove the computer holder from the pole handle by
pulling the holder up away from the pole. The holder
should come off with a snap sound. Make sure there is no
moisture around the plug or socket. If the plug and socket
are wet, dry the parts off and place both in a warm place
overnight. Push the computer holder back on to
handle until you hear a snap sound. If you don't hear this
sound, the holder is not on all the way seated or the
connector may be defective.
d. Check the calibration number in the setup menu. This
number is shown on the calibration certificate supplied
with the flow probe. It can also be obtained by contacting
the Technical Support department at Global Water, be
ready to supply the serial number for the flow probe.
e. If the display is blank, press any of the 4 buttons to
activate it. If the display remains blank, appears dim, or
shows the low battery indicator; the battery may be weak.
The battery is not replaceable, a new computer will need
to be purchased From Global Water.
Other issues
a. Call Global Water for tech support: 800-876-1172 or 979-
690-5560 (many problems can be solved over the phone).
Fax: 979-690-0440 or Email:
When calling for tech support, please have the following
information ready;
1. Model #.
2. Unit serial number.
3. P.O.# the equipment was purchased on.
4. Our sales order number or the invoice number.
5. Repair instructions and/or specific problems
relating to the product.