INTELLINET NETWORK 524681 User Manual User Manual

Page 136

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connected to the Internet with your
computer directly attached to the device
provided by your Internet service
provider.

d. Check the PPPoE / L2TP / PPTP user

ID and password again.

e. Call your Internet service provider and

check if there’s something wrong with
their service.

f. If you just can’t connect to one or more

Web sites but you can still use other
Internet services, check the URL/
Keyword filter.

g. Try to reset the router and try again

later.

h. Reset the device provided by your

Internet service provider.

i. Try to use IP address instead of

hostname. If you can use IP address to
communicate with a remote server but
can’t use hostname, check the DNS
setting.

I can’t locate my
router by my
wireless client.

a. Check if Broadcast ESSID is set to off?
b. Confirm that the antennas are secured.
c. Try operating closer to the router.
d. Make sure you’ve input ESSID on your
wireless client manually, if ESSID
broadcast is disabled.

File download is
very slow or breaks
frequently.

a. Are you using the QoS function? Try to

disable it and try again.

j. Wait long enough to be sure it’s not just

that the Internet is slow.

b. Try to reset the router and see if it’s

better after that.

c. See what the computers on your LAN

are doing. If someone’s transferring big
files, others will think the Internet is
really slow.

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