Troubleshooting – LiftMaster SL575 Heavy-Duty Commercial Slide Gate Operator User Manual

Page 28

Advertising
background image

28

FAULT POSSIBLE

CAUSE

FIX

OPERATOR RUNS IN
WRONG DIRECTION

OPERATOR RUNS BUT
THEN STOPS AND
REVERSES DIRECTION

MOTOR RUNS BUT GATE
DOES NOT MOVE;
OPERATOR STOPS AND
ALARMS

OPERATOR OPENS
IMMEDIATELY UPON
POWER UP AND DOES NOT
CLOSE

OPERATOR HAS TROUBLE
LEARNING THE MOTOR

PROGRAMMING CHANGES
DO NOT EFFECT THE GATE

GATE EDGE PAUSES GATE
WHEN STRUCK DURING
OPENING

GATE DOES NOT ACTIVATE
TIMER TO CLOSE AFTER
THE CLOSE PHOTO EYE IS
BROKEN

RADIO CONTROLS WILL NOT
CLOSE THE GATE FROM THE
OPEN LIMIT

1) Operator’s main power is out of phase

(three phases only)

2) Operation directional switch

➤ Turn off the unit’s main power at the breaker and swap any two power leads

at the operator’s main power switch. Apply power and retest the operator. See
important note on page 12.

➤ Check right/left operation switch. See DIP switch S1 programming setting.

1) Entrapment (force pot) incorrectly set

2) Gate is binding or not running smoothly

3) Clutch is not adjusted properly

4) Brake is not functioning properly

5) Observe red LEDs D29 and D31

6) RPM (Hall Effect) Sensor

is not aligned

➤ This pot must be set so that the gate will run smoothly normally and reverse

when encountering an obstruction.

➤ Disengage the manual release and roll gate open and close by hand at normal

operating speed. Make sure that the gate runs smoothly and does not bind. If
the gate is hard to move or binds, repair the gate.

➤ Adjust the clutch so that the operator can move the gate throughout its travel

without slipping but will slip when the gate hits an obstruction.

➤ Make sure that the brake operates correctly. The brake should disengage when

the contactor activates and engage when the contactor releases.

➤ Both LEDs will indicate the activation of entrapment protection devices on

terminals TB1-9 and TB1-10 on the control board. Remove the devices and
retest. If the operator now runs without fault, check those accessories as well
as their wiring.

➤ Make sure that the sensor is adjusted so that it is centered over the limit

shaft’s magnet and is 10-15 thousandths of and inch (business card
thickness) from the magnet.

➤ Replace the sensor if it is adjusted correctly but continues to fail.

1) Operator’s manual release is not aligned

2) Clutch is not adjusted properly

3) V-Belt Slippage

➤ Make sure that the unit’s manual release is not engaged. The unit’s manual

release, when engaged, will set off the entrapment if the gate is given a
command to move.

➤ Adjust the clutch so that the operator can move the gate throughout its travel

without slipping but will slip when the gate hits an obstruction.

➤ Check belt for excessive wear. Belt can be adjusted by loosening the

(4) mounting bolts securing motor to the frame and sliding motor until belt
is taut.

1) Active or malfunctioning accessory check

the red input status LEDs, D11-D13

➤ If any red LEDs are on, check the corresponding input. An installed accessory

may be wired incorrectly or malfunctioning. Remove the accessory and test
the operator.

➤ If the soft open or interrupt (safety) loop LED is on, make sure factory plug-in

loop detectors are working properly and appropriate loops are installed on the
loop input terminals.

1) Operator’s manual release is engaged

➤ Make sure the manual release is not engaged. The operator’s manual release,

when engaged, will not allow the entrapment sensor to provide feedback to
the control board when the operator is moving.

1) Check the save switch on switch S1-1

➤ If the switch S1-1 is in the on position, any subsequent programming

changes will not affect the gate. To make programming changes, switch S1-1
off, make desired changes, and then switch S1-1 on.

1) Open obstruction input is programmed

incorrectly

➤ The open obstruction input has been programmed to function with photo

eyes, not gate edges. Refer to page 15 and reprogram the obstruction inputs
for correct operation.

1) Close obstruction input is programmed

incorrectly

1) Radio terminals R1-4 are factory configured
for commercial radio function

➤ The close obstruction input has been programmed to function with gate

edges, not photo eyes. Refer to page 15 and reprogram the obstruction inputs
to match the accessories that are installed on operator.

➤ Configure terminals R1-4 for residential radio for residential radio function by

performing the following modifications:

1. Locate and disconnect the end of the wire running to terminal 6 (TB6)

from

R4.

2. Connect the end of the wire removed from terminal 6 (TB6) to terminal 1

(TB1). Refer to page 19.

T R O U B L E S H O O T I N G

Advertising