Troubleshooting – SP / Silicon Power Sky Share S10 User Manual

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13. Troubleshooting

Can I change the default IP address (192.168.6.1)?

No, the default static IP address cannot be changed.

I cannot use the Internet after I connect to Sky Share S10. What

happened?

The Sky Share S10 is a wireless network on its own. When your WiFi device is

connected to Sky Share S10, Wi-Fi connection is dedicated for Sky Share S10 wireless.

If you want to use your WiFi device to surf on the Internet or check e-mail, please

disconnect with Sky Share S10 first to release Wi-Fi of your Wi-Fi device.

I cannot play part of my photos, videos, and files.

Please make sure the device you use to connect Sky Share S10 supports the file

formats. If not, please download the suitable player for your file format.

I cannot play the file bigger than 4GB.

Sky Share S10 only supports FAT32. FAT32 file system can only support the file size

up to 4GB.

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