HP System Management Homepage-Software - Manual (Page 44)

Solution: There are two possible warnings that might be seen including:
• Warning #1: The name on the security certificate is invalid or does
not match the name of the site.
This warning occurs when you browse to HP SMH using an IP address. This warning also
occurs if you browse locally using localhost for the machine name.
• Warning #2: The security certificate was issued by a company you
have not chosen to trust. View the cert to determine whether you
want to trust the CA.
The certificate is issued by HP SMH. You can add the certificate to your Trusted Certificate
List and the warning goes away.
Opening a second Mozilla browser can appear as an unauthorized login into HP SMH.
Solution: Mozilla browsers share sessions when launched separately.
NOTE: Separate sessions are shared in Mozilla when launched from the desktop. However
they are not shared in Internet Explorer.
I get security messages or partially displayed pages when browsing into HP SMH from Internet
Explorer running on Windows 2003.
Solution: Internet Explorer 6.0 on Windows 2003 Server has different security settings in the
default install. To prevent the problem, add each managed system into the local intranet zone
twice, once as: http://hostname:2301 and once more as: https://hostname:2381. The
alternatives to this solution are to decrease the level of security settings in the browser (not
recommended) or alter the browser security settings to allow cookies (both stored and per-session)
and allow active scripting.
My browser page does not display all of the contents. What is wrong?
Solution: Frame sizes are optimized for medium fonts. If you switch your browser to use larger
or smaller fonts, then manually adjust the frame layout using the mouse.
Why does the browser prompt to accept cookies when accessing a system?
Solution: Browser cookies are required to keep track of user state and security. Cookies must be
enabled in the browser and prompting for acceptance of cookies should be disabled.
I can log in to HP-UX with http://hostname:2301/, but not https://hostname:2381/.
Solution: By default, HP-UX is installed with the autostart feature enabled. A daemon listens
on port 2301 and only starts HP SMH on port 2381 when requested, then stops it again after a
timeout period. See the smhstartconfig(1M) command for more information.
When I browse to https://ipaddress:2381 on a local machine or a remote machine running
Windows 2003, I don't see the Login screen.
Solution: Internet Explorer 6.0 on Windows 2003 sometimes causes only the Account Login text
in a blue bar to appear instead of the entire Login page. This issue occurs when browsing on a
local system or a remote system and can be resolved as follows:
HP System Management Homepage cannot show this page until you have enabled the javascript
support and added this site to the Trusted sites list.
When using HP SMH (until version 2.1.5), the Back button in the browser window may not
behave as expected. After pressing the Back button, the current page will be refreshed instead
of the previous page being displayed.
44 Troubleshooting