General print quality issues – HP Color LaserJet CP1515n Printer User Manual
Page 119
General print quality issues
The following examples depict Letter-size paper that has passed through the product short-edge first.
These examples illustrate problems that would affect all of the pages that you print, whether you print
in color or in black only. The topics that follow list the typical cause and solution for each of these
examples.
Problem
Cause
Solution
Print is light or faded.
The media might not meet
HP specifications.
Use media that meets HP specifications.
One or more print cartridges might be
defective.
Print the Supplies status page to check
the remaining life. See
.
Replace any low print cartridges. See
Replace print cartridges on page 85
The product is set to override the
Replace <color> cartridge message
and to continue printing.
Replace any low print cartridges. See
Replace print cartridges on page 85
Toner specks appear.
The media might not meet HP
specifications.
Use media that meets HP specifications.
The paper path might need cleaning.
Clean the paper path. See
.
Dropouts appear.
A single sheet of print media might be
defective.
Try reprinting the job.
The moisture content of the paper is
uneven or the paper has moist spots on
its surface.
Try different paper, such as high-quality
paper that is intended for color laser
printers.
The paper lot is flawed. The
manufacturing processes can cause
some areas to reject toner.
Try different paper, such as high-quality
paper that is intended for color laser
printers.
Vertical streaks or bands appear on the
page.
A
A
A
A
A
B
B
B
B
B
C
C
C
C
C
a
a
a
a
a
c
c
c
c
c
b
b
b
b
b
One or more print cartridges might be
defective.
Print the Supplies status page to check
the remaining life. See
.
Replace any low print cartridges. See
Replace print cartridges on page 85
The product is set to override the
Replace <color> cartridge message
and to continue printing.
Replace any low print cartridges. See
Replace print cartridges on page 85
ENWW
Print-quality problems 109