HP D2000 Disk Enclosures - Manual (Page 61)

10 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call or contact HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error message
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
• See the Contact HP worldwide (in English) website:
nl http://welcome.hp.com/country/us/en/wwcontact.html .
For HP technical support:
• In the United States, for contact options see the Contact HP United States website:
nl http://welcome.hp.com/country/us/en/contact_us.html . To contact HP by phone:
• Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls might be recorded or monitored.
• If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more inform-
ation about Care Packs, see the HP website:
nl http://www.hp.com/hps .
• In other locations, see the Contact HP worldwide (in English) website:
nl http:// welcome.hp.com/country/us/en/wwcontact.html .
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
nl http://www.hp.com/go/e-updates .
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
D2600/D2700 Disk Enclosure User Guide 61