HP Neoview Release 2.5 Software - Manual (Page 79)

9 Troubleshooting
This section covers job recovery and solutions to problems you might encounter.
• “Logs” (page 79)
• “Job Recovery” (page 80)
• “Job Statistics on the Neoview Platform ” (page 81)
Logs
If errors occur during a data movement operation, Transporter logs appropriate messages to log
files on the client, describing the errors encountered. Important messages are also logged to the
console and EMS log on the Neoview platform. Check these log files when a job fails:
“baddatafile” (page 53)
“faileddatafile” (page 58)
$NVTHOME/log/java Log files on the client
“Job Statistics on the Neoview Platform ” (page 81)
Log Files on the Client
Log files on the Transporter client are created by default in a subdirectory of /log/java relative
to the directory from where Transporter is invoked. For example, if Transporter is invoked from
$NVTHOME
, then the default log file location is $NVTHOME/log/java. If Transporter is invoked
from /home/myDir, then the default log location is /home/myDir/log/java/. A new log file
is created daily, and is named DBTransporter.log. Log files for past days have the date
appended to the filename extension: DBTransporter.log.YYYY-MM-DD.
Setting Up a Custom Log File Location
If you want the DBTransporter.log file and the log files for bad data and failed data to go to
a location different from the default, you can use the NVT.instance-log-dir property to do
so.
For example, if you want your log files to go in the /h/transporter_user directory:
Table 9-1 Custom Log File Locations
use this command. For this platform . . .
export _JAVA_OPTIONS=-DNVT.instance-log-dir=/h/transporter_user/
The path can be relative or absolute. The final slash is required.
Unix®-type platform
SET _JAVA_OPTIONS=”-DNVT.instance-log-dir=\h\transporter_user\
The path can be relative or absolute. The final slash is required.
Windows
After you start Transporter again, the Transporter, bad data, and failed data log files will be
created in the /h/transporter_user/log/java directory.
Logs 79