Liebherr service – Liebherr FCC - Fixed Cargo Crane User Manual

Page 17

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17

Competence on Site

Speed and reliability are inherent attributes of Liebherr’s service.
Short response times mean reduced downtime and contribute
to the quick restoration of crane productivity.
A close service network throughout the world guarantees
support within 24 hours, if necessary. Qualifi ed specialists are
on stand-by to provide maximum availability, round the clock if
required.

Optimal Spare Parts Logistics – quick,
reliable, at all times

Every working hour is vital for the effi ciency of a port crane. The
Liebherr original spare parts service is available for customers
round the clock, even at weekends and on public holidays.
Liebherr’s standardised overnight distribution service secures
quick and universal delivery of original parts.

Dependable Partnership

Comprehensive know-how ensures fi rst-class and effective
execution of all service and maintenance work, which contributes
to availability and productivity. Liebherr combines expertise with
customer’s practical experience in order to constantly optimize
equipment and service.
s¬ PREVENTIVE¬MAINTENANCE¬AND¬SAFETY¬CHECKS
s¬ INDIVIDUAL¬CUSTOMER¬SERVICE¬AND¬MAINTENANCE¬AGREEMENTS
s¬ COMPREHENSIVE¬ TRAINING¬ FOR¬ CRANE¬ DRIVERS ¬ SERVICE¬ AND
maintenance

personnel

s¬ WORLD WIDE¬ HOUR¬CUSTOMER¬HOTLINE
s¬ IMPLEMENTATION¬OF¬TECHNICAL¬MODIl¬CATIONS¬AND¬UP GRADES
s¬ REMOTE¬DIAGNOSES¬FOR¬FAULT l¬NDING¬AND¬RECTIl¬CATION

Liebherr Service

Over 10,000 marine and port cranes are attended by Liebherr-Werk Nenzing GmbH through a world-wide network of service centres
with the aim of providing maximum effi ciency through maximum machine availability.

Organisation with high-speed guarantee

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