In canada, Consumer assistance – Jeep 2012 Wrangler Unlimited - User Guide User Manual

Page 115

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NOTE: A street address is required when ordering manuals (no P.O. Boxes).

NOTE:
• The Owner's Manual and User Guide electronic files are also available on

the Chrysler, Jeep, Ram Truck and Dodge websites.

• Click on the "For Owners" tab, select "Owner/Service Manuals", then select

your desired model year and vehicle from the drop-down lists.

REPORTING SAFETY DEFECTS IN THE 50 UNITED
STATES AND WASHINGTON, D.C.

• If you believe that your vehicle has a defect that could cause a collision

or cause injury or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in addition to notifying
the manufacturer.

• If NHTSA receives similar complaints, it may open an investigation, and if

it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your authorized dealer, and the
manufacturer.

• To contact NHTSA, you may either call the Auto Safety Hotline toll free

at 1–888–327–4236 (TTY: 1–800–424– 9153), or go to http://
www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.

In Canada

• If you believe that your vehicle has a safety defect, you should contact

the Customer Service Department immediately. Canadian customers who
wish to report a safety defect to the Canadian government should
contact Transport Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/

• French Canadian customers who wish to report a safety defect to the

Canadian government should contact Transport Canada, Motor Vehicle
Defect Investigations and Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/securiteroutiere/

CONSUMER ASSISTANCE

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