Before you call for service, Problem possible causes what to do – GE JES1460DSBB User Manual

Page 30

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Before you call for service^

Troubleshooting Tips

Save time and moneyl Review the charts on the following

pages first and you may not need to call for service.

30

Problem

Possible Causes

What To Do

Oven will not start

A fuse in your home
may be blown or the

circuit breaker tripped.

Replace fuse or reset

circuit breaker.

Power surge.

Unplug the microwave

oven, then plug it bock in.

Plug not fully inserted
into wall outlet.

Moke sure the 3-prong
plug on the oven is fully
inserted into wall outlet.

Door not securely closed.

Open the door and close

securely.

Control panel lighted,

yet oven will not start

Door not securely closed.

Open the door and close

securely.

START/PAUSE pad not
pressed after entering

cooking selection.

Press START/PAUSE.

Another selection entered
already in oven and

CANCEL/OFF pad not
pressed to cancel it.

Press CANCEL/OEE.

Cooking time not entered

after pressing TIME COOK.

Make sure you have

entered cooking time

after pressing TIME COOK.

CANCEL/OFF was pressed

accidentally.

Reset cooking program

and press START/PAUSE.

Food weight not entered

after selecting WEIGHT

DEFROST.

Make sure you have

entered food weight
after selecting

WEIGHT DEEROST.

"SENSOR ERROR" (or Err)

appears on display

During Popcorn, Beverage,

Potato, Vegatable, Rice,

Soup, Frozen Dinner, Side

Dish, Chicken, or Fish

program, the door was

opened before steam
could be detected.

Close the door, press

CANCEL/OFF and begin

again.

Steam was not detected

in maximum amount

of time.

Use Time Cook to heat

for more time.

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