Troubleshooting charts – Qsonix QJB110 User Manual

Page 62

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Troubleshooting Charts

Power Problems

Fault

Symptom

Possible Cause

Jukebox fails to operate at all when it is
plugged in and the blue power button has
been pressed

NOTE: Be sure all devices are connected per
primary Power Diagram

LED's on Amplifier all dark

LED's on remote interface dark

Core fan not running

Main Power switch not on

Plug not in wall outlet or Distribution Box

Outlet "Dead"

"Tripped" Circuit Breaker on Power Box

Core not turned ON

Defective Core

No cabinet lights or sound

Application running on screen

Control cable not plugged into Power Box or
remote volume interface

Lights not plugged into “lighting” connector on
amplifier

Junction box on door not plugged in


Touchmonitor Problems

Fault

Symptom

Possible Cause

Monitor "Dead"

Cabinet lights on

Nothing on the screen

Monitor power cable not plugged into core.

Monitor not plugged into CORE Video

Output. (Dark blue connector)

Defective Monitor or Core

Touch Screen does

not respond.

Touch Screen not Calibrated

Run calibration routine by following the
procedure on page 11.

Calibration Routine Fails

Serial Cable not plugged into Core or

Monitor ( Teal connector)

Liquid on the screen

Defective Touch Monitor

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