Troubleshooting – Marantz CD5004 User Manual

Page 25

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21

ENGLISH

21

If a problem occurs, fi rst check the following:
1. Are the connections correct?
2. Is the unit being operated as described in the owner’s manual?
If this unit does not operate properly, check the items listed in the table below. If the problem persist there
may be a malfunction.
In this case, disconnect the power immediately and contact the retail outlet.

Symptom

Cause

Countermeasure

Page

The disc does not
rotate.

• The power cable is not plugged

in.

• Plug the power cable into a

household power outlet.

7

• Power of this unit is not turned

on.

• Turn on power to the unit.

8

• The disc is not set correctly.

• Set the disc correctly.

3

• The disc is placed upside-down.

(The label of the disc is facing
down.)

• Set the disc correctly.

3

• The disc is dirty.

• Clean the recording surface of the

disc.

4

• The disc is scratched.

• A disc with many scratches may

not be playable.

• The disc is warped.

• A warped disc may not be

playable.

The disc rotates
but there is no
sound output.

• The amplifi er or speakers are

not connected correctly.

Connect the cables correctly.
(Refer to User Guide supplied
with the amplifi er.)

• Power to the amplifi er is not

turned on.

• Turn on power to the amplifi er.

(Refer to User Guide supplied
with the amplifi er.)

The function or input source
selector switch of the amplifi er
is not set to “CD” or “AUX”
(amplifi er terminal to which this
unit is connected).

• Set the function or input source

selector switch of the amplifi er
to “CD” or “AUX” (amplifi er
terminal to which this unit is
connected). (Refer to User Guide
supplied with the amplifi er.)

• The amplifi er volume is set to

minimum.

• Adjust the amplifi er volume.

(Refer to User Guide supplied
with the amplifi er.)

The display does
not light during
playback.

• The Audio EX function

([SOUND MODE]) is set to
“Audio EX2”.

Set the Audio EX function
([SOUND MODE]) to “Audio EX
OFF” or “Audio EX1”.

14

Symptom

Cause

Countermeasure

Page

The disc stops
rotating.

• The disc is dirty.

• Clean the recording surface of the

disc.

4

• The disc is scratched.

• A disc with many scratches may

not be playable.

• The disc is warped.

• A warped disc may not be

playable.

• The disc being played is not a

music CD. Or MP3/WMA fi les
are not recorded on the disc.

• A CD-ROM meant for a personal

computer cannot be played.

17

The remote
control does not
operate.

• The distance between the unit

and remote control is too great.

• Use the remote control closer to

the unit, within operational range.

4

• There is some object between

the unit and remote control.

• Remove the object.

4

• The batteries in the remote

control are expended.

• Replace all batteries with new

batteries.

4

• The remote sensor of the unit is

exposed to strong light.

• Avoid

exposing

the

remote

sensor to strong light.

4

• The EXTERNAL/INTERNAL

switch of the unit is set to
“EXTERNAL”.

• To use this unit without an

amplifi er, set the remote control
switch to “INTERNAL”.

12

CD-R/CD-RW disc
cannot be played.

• The disc is placed upside-down.

(The label of the disc is facing
down.)

• Set the disc correctly.

3

• The recorded data is not written

in an audio (CD-DA) format. Or
the MP3/WMA fi

les are not

recorded correctly.

• Record data that is applicable to

this unit.

17

Pitch control
operation cannot
be performed.

• The Audio EX function ([SOUND

MODE]) is not set to “Audio EX
OFF”.

• Set the Audio EX function

([SOUND MODE]) to “Audio EX
OFF”.

14

Digital audio
signals are not
output.

• The “Digital Out” setting is set

to “Off”.

• Set the “Digital Out” setting to

“On”.

16

• The Audio EX function ([SOUND

MODE]) is set to “Audio EX2”.

• Set the Audio EX function

([SOUND MODE]) to “Audio
EX1”.

14

• The Audio EX function

([SOUND MODE]) is set to
“Audio EX OFF” and pitch
control is used.

• Set the pitch control “Pitch: 0”.
• Or, set the Audio EX function

([SOUND MODE]) to “Audio
EX1”.

14

Troubleshooting

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1.CD5004U_ENG_0528.indd 21

2010/05/28 15:42:11

2010/05/28 15:42:11

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