Troubleshooting – Marantz NA7004 User Manual

Page 36

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33

ENGLISH

GInternet radio/Media server/iPod/USB memory deviceH

Symptom

Cause

Countermeasure

Page

When a USB
memory device
is connected,
“USB” is not
displayed.

• The set cannot recognize a USB

memory device.

• A USB memory device not

conforming to mass storage class
or MTP standards is connected.

• A USB memory device that

the set cannot recognize is
connected.

• USB memory device is

connected via USB hub.

• Check the connection.

• Connect a USB memory device

conforming to mass storage
class or MTP standards.

• This is not a malfunction.

Marantz does not guarantee that
all USB memory devices will
operate or receive power.

• Connect the USB memory

device directly to the USB port.

8

iPod cannot be
played.

• Input source other than “iPod/

USB” is selected.

• Cable is not properly connected.

• Switch the INPUT to “iPod/

USB”.

• Reconnect.

11

6

Files on a USB
memory device
cannot be played.

• USB memory device is in a

format other than FAT16 or
FAT32.

• USB memory device is divided

into multiple partitions.

• Files are stored in a non-

compatible format.

• You are attempting to play a fi le

that is copyright protected.

• Set the format to FAT16 or

FAT32. For details, refer to the
USB memory device’s operating
instructions.

• When divided into multiple

partitions, only fi les stored in the
top partition can be played.

• Record the fi les in a compatible

format.

• Files that are copyright

protected cannot be played on
this set.

30

30

Internet radio
cannot be played.

• Ethernet cable is not properly

connected or network is
disconnected.

• Program is being broadcast in

non-compatible format.

• The computer’s or router’s

fi rewall is activated.

• Radio station is not currently

broadcasting.

• IP address is wrong.

• Check the connection status.

• Only Internet radio programs in

MP3 and WMA can be played
on this set.

• Check the computer’s or

router’s fi rewall settings.

• Choose a radio station that is

currently broadcasting.

• Check the set’s IP address.

6

31

13

21

If a problem occurs fi rst check the following:
1. Are the connections correct?
2. Is the set being operated as described in the user guide?
3. Are the other components operating properly?
If this unit does not operate properly, check the items listed in the table below. If the problem persists,
there may be a malfunction.
In this case, disconnect the power immediately and contact your retail outlet.

GGeneralH

Symptom

Cause

Countermeasure

Page

Set does not
operate properly.

• External noise or interference is

causing the set to malfunction.

• Reset the microprocessor.

27

Display not lit
and sound not
produced when
power switched
to on.

• Power cord not plugged in

securely.

• Check the connections on

the set's rear panel and the
connection of the power plug to
the power outlet.

8

Display lit but
sound not
produced.

• Wrong input source selected.

• Select the appropriate input

source.

9

Display is off.

• The Dimmer setting is set to

“OFF”.

• Set to something other than

“OFF”.

10

GRemote controlH

Symptom

Cause

Countermeasure

Page

Set does not
work properly
when remote
control operated.

• Batteries are worn.
• You are operating outside of the

specifi ed range.

• Obstacle between main unit and

remote control.

• The batteries are not inserted

in the proper direction, as
indicated by the polarity marks
in the battery compartment.

• The set’s remote control sensor

is exposed to strong light (direct
sunlight, fl uorescent light, etc.).

• Replace with new batteries.
• Operate within the specifi ed

range.

• Remove the obstacle.

• Insert the batteries in the

proper direction, following the
polarity marks in the battery
compartment.

• Move the set to a place in which

the remote control sensor will
not be exposed to strong light.

3
3

3

3

Troubleshooting

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1.NA7004U_ENG_2nd_100831_校了.indd 33

2010/08/31 20:31:32

2010/08/31 20:31:32

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