H3C Technologies H3C Intelligent Management Center User Manual
H3c intelligent management center, Service operation manager, Administrator guide
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Table of contents
Document Outline
- Introduction
- Installing SOM
- Uninstalling SOM
- Exploring the Service Desk interface
- My WorkSpace
- Process management
- CMDB management
- System management
- Using IMC
- Examples
- Frequently Asked Questions
- What web browser can I use to run the SOM system?
- What will happen when I refresh a page?
- When the right and left arrows occur in the task bar to display multiple tasks, why cannot the window display the task bar fully?
- What shall I do when some nodes in the navigation tree are missing or multiple nodes are expanded at the same time?
- On the CI type synchronization result page, why does the screen go blank for several seconds when I click the column header to sort the result entries?
- Why does a field display nothing in the process history area?
- Why the SOM in the gray theme cannot clearly display links to details?
- When I expand the repeated operation steps in a process history area, the words and lines overlap. How can I avoid the problem?
- Why cannot the SOM show the customized grid control every time I log in to the system?
- What should I pay attention to when performing a query or filter operation?
- What should I do when "Your permissions are changed, please re-login" appears?
- Why must the permissions of existing SOM accounts be checked after an SOM upgrade?
- Why cannot I open the process instance after clicking the process link provided in the email?
- When I upload a file, the file path is displayed as "C:\fakepath\" instead of the actual directory of the file. Why does this problem occur?
- Acronyms
- Glossary