Appendix a. service and support, Service information, Service information -12 – Lenovo E27q-20 27" 1440p Monitor User Manual
Page 30: Customer responsibilities, Service parts
Service information
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident,
misuse, abuse, improper installation, usage not in accordance with product specifications
and instructions, natural or personal disaster, or unauthorized alterations, repairs or
modifications.
The following are examples of misuse or abuse and not covered by warranty:
•
Images burned on to the screen of a CRT monitor. Burned image is preventable by
utilizing a moving screen saver or power management.
•
Physical damage to covers, bezel, base and cables.
•
Scratches or punctures on monitor screens.
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers to support
the customer warranty. Parts are for service use only. The table below shows information
for model (A21270QE0/ E27q-20 / 62D0-GAR1-WW).
Table 3-3. List of service parts
FRU (Field
Replaceable Unit)
Part number
Description
Machine Type
Model (MTM)
colour
5D11C99693
E27q-20 - 27 inch FRU
Monitor (HDMI)
62D0
Raven Black
5C11C99691
E27q-20 HDMI cable 1.8m
62D0
Raven Black
5SE1C99694
E27q-20 - FRU Stand and
Base
62D0
Raven Black
Chapter 2.Adjusting and using your monitor 2-12