System-diagnostic lights – Dell 23.8" OptiPlex 7410 All-in-One Desktop Computer (Gray) User Manual

Page 126

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System-diagnostic lights

This section lists the system-diagnostic lights of your OptiPlex All-in-One Plus 7410.

Table 43. System-diagnostic lights 

Blinking pattern

Problem description

Suggested resolution

Amber

White

1

1

TPM detection failure

Replace the system board.

1

2

Unrecoverable SPI Flash
Failure

Replace the system board.

1

5

EC unable to program i-Fuse

Replace the system board.

1

6

Generic catch-all for
ungraceful EC code flow
errors

Disconnect all power source
(AC, battery, coin cell) and
drain flea power by pressing
and holding down power
button for 3~5 seconds.

2

1

CPU failure

Run the Dell Support
Assist/Dell Diagnostics
tool.

If problem persists,
replace the system board.

2

2

System board failure (included
BIOS corruption or ROM
error)

Flash latest BIOS version

If problem persists,
replace the system board.

2

3

No memory/RAM detected

Confirm that the memory
module is installed
properly.

If problem persists,
replace the memory
module.

2

4

Memory/RAM failure

Reset and swap memory
modules among the slots.

If problem persists,
replace the memory
module.

2

5

Invalid memory installed

Reset and swap memory
modules among the slots.

If problem persists,
replace the memory
module.

2

6

System board/Chipset Error

Replace the system board.

2

7

LCD failure (SBIOS message)

Replace the LCD module.

2

8

LCD failure (EC detection of
power rail failure)

Replace the system board.

3

1

CMOS battery failure

Reset the main battery
connection.

If problem persists,
replace the main battery.

3

2

PCI or Video card/chip failure Replace the system board.

126

Troubleshooting

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