ooma Telo VoIP Phone System with DP1-T Wireless Desk Phone (Black) - Manual (Page 8)

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Warranty, Safety and Legal Notices
What this Warranty Covers. Ooma agrees to provide a limited warranty to the
holder of a valid proof of purchase (“Consumer” or “you”) that the Ooma HD3
Handset contained in this package (“Product”) is free from material defects in
material and workmanship, subject to the exclusions noted below. This limited
warranty extends only to the Consumer for Products purchased and used in the
United States of America or Canada.
What Ooma Will Do. During the warranty period, Ooma or its authorized service
representative will repair or replace, at its option, without charge, a Product which is
found to be materially defective in materials or workmanship and returned to Ooma.
Ooma, at its option, may use new or refurbished replacement parts to repair the
Product, or may replace the Product with a new or refurbished product having the
same or similar function.
How Long this Warranty Lasts. This limited warranty shall expire one (1) year from
the date of the Product purchase. Replacement or refurbished parts and products
are warranted for the original Product warranty period. This warranty terminates if
you sell or transfer your Product.
What this Warranty Excludes. This limited warranty does not cover: (a) the cost
of shipping and handling for returned and replacement products, or damage or
loss during shipment for warranty service; or (b) any software (which is governed
exclusively by the licensing terms of such software); or (c) any Product that
has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling that is contrary to operation
instructions, neglect, acts of god, inundation, fire, water or other liquid intrusion, or
force majeure; or (d) any Product that has been damaged due to repair, alteration,
or modification by anyone other than an authorized service representative of Ooma;
or (e) any Product to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or (f) any Product whose
identifying information has been removed, altered or rendered illegible; or (g) any
Product purchased, used, serviced, or shipped for repair from outside the United
States or Canada, or that is returned without a valid proof of purchase; or (h) any
indirect or consequential harm caused as a result of any defect or failure of the
Product to properly operate, including without limitation lost data or inability to
communicate.
How to Get Warranty Service. To obtain warranty service, call Customer Support
toll-free at 1-888-711-6662 (USA) or 1-866-929-6662 (Canada) for detailed
information, including instructions on how and where to return your Product and on
any applicable costs associated with a repair, replacement or exchange. You may
be required to provide proof of purchase before obtaining warranty service, and it
is your sole responsibility to maintain such proof (e.g., a sales receipt). Returned
products that are determined not to be materially defective will be subject to a
handling fee. If you disagree with any of our decisions with respect to warranty
service, you have the right to contest that decision as permitted under applicable
laws and regulations.
How State Law Applies. This limited warranty gives you specific legal rights.
You may also have other rights which vary from state to state.
Limitation on Liability. THIS WARRANTY IS THE COMPLETE AND EXCLUSIVE
WARRANTY AGREEMENT FOR THE PRODUCT BETWEEN YOU AND OOMA. NO
ONE IS AUTHORIZED TO MAKE MODIFICATIONS TO THIS LIMITED WARRANTY
AND YOU SHOULD NOT RELY ON ANY SUCH MODIFICATION. OOMA RESERVES
THE RIGHT TO CHANGE ITS LIMITED WARRANTY WITHOUT PRIOR NOTICE
FOR FUTURE SALES. OOMA DISCLAIMS ALL OTHER WARRANTIES WITH
To insure the safety of many users, the FCC has established criteria for the amount
of radio frequency energy various products may produce depending on their
intended use. This product has been tested and found to comply with the FCC’s
exposure criteria. Place the Desk Phone at least 20cm from nearby persons.
This equipment complies with Part 68 of the FCC rules. A Label that contains, among
other information, the ACTA registration number is affixed on the back of the device.
If trouble is experienced with this equipment, please contact:
Company Name: Ooma,Inc.
Address: 525 Almanor Ave, Sunnyvale, CA 94085
TEL: 1-888-711-6662 (US), 1-866-929-6662 (Canada)
This equipment complies with 68.316 and 68.317 of the FCC Rules and Regulations
defining Hearing Aid Compatible(“HAC”) and Volume Control and, as such, is deemed
compatible with hearing aids.
The Ooma DP1 Desk Phone FCC ID is XFT-OOMADP1A.
Industry Canada Notice
This product meets the applicable Innovation, Science and Economic Development
Canada technical specifications. This device complies with Industry Canada licence-
exempt RSS standard(s). Operation is subject to the following two conditions;
(1) this device may not cause harmful interference, and (2) this device must accept
any interference, including interference that may cause undesired operation
of the device.
Le présent produit est conforme aux spécifications techniques applicables
d’Innovation, Sciences et Développement économique Canada. Le présent appareil
est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts
de licence. L’exploitation est autorisée aux deux conditions suivants: (1) l’appareil
ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter
tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en
compromettre le fonctionnement.
Important Safety Information
When using telephone equipment, including the Ooma DP1 Phone, basic safety
precautions should always be followed to reduce the risk of fire, electric shock,
damage to equipment, loss of property, severe injury to persons or even loss of life,
including the following:
• Do not use this equipment and all related accessories near or under water, for example,
near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a
swimming pool, under the rain, do not plunge any parts in water or any other liquid.
• Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
• Use only the power adapter indicated in this manual and included in the original product
box, if necessary order a new replacement power adapter from Ooma.
• Do not insert the power adapter into an extension cord, receptacle or outlet unless the
prongs can be fully inserted, failure to do so may cause electric shock or excessive heat
resulting in a fire.
RESPECT TO ITS PRODUCTS, WHETHER EXPRESS, IMPLIED, STATUTORY
OR OTHERWISE, INCLUDING WITHOUT LIMITATION, COURSE OF DEALING,
TRADE USAGE OR PRACTICE OR THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT
OF THIRD PARTY RIGHTS. MOREOVER, OOMA SHALL NOT BE LIABLE FOR
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL
DAMAGES OF ANY NATURE ARISING OUT OF, OR IN CONNECTION WITH, THE
LIMITED WARRANTY OR THE USE OR PERFORMANCE OF ANY PRODUCT,
WHETHER BASED ON CONTRACT OR TORT, INCLUDING NEGLIGENCE,
OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. THE TOTAL AGGREGATE LIABILITY BY
OOMA FOR DAMAGES OF ANY NATURE, REGARDLESS OF FORM, ACTION OR
FORESEEABILITY, SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU
TO US FOR THE PRODUCT UPON WHICH LIABILITY IS BASED. SOME STATES
AND/OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, AND/OR DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS
AND/OR EXCLUSIONS MAY NOT APPLY TO YOU. IF SUCH IS THE CASE, TO
THE EXTENT PERMITTED BY APPLICABLE LAW, OOMA LIMITS THE DURATION
OF ANY IMPLIED WARRANTIES TO THE DURATION OF THIS EXPRESS LIMITED
WARRANTY.
What the FCC wants you to know
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
This device must accept any interference received, including interference that may
cause undesired operation. Privacy of communication may not be ensured when using
this device.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against producing harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
•
Try moving your Ooma Telo and Ooma HD3 Handset away from devices that
may generate interference, including: computers, wireless devices and electrical
appliances (such as microwaves).
Changes or modifications to this equipment not expressively approved by the
party responsible for compliance, or operation of this product in any way other
than as detailed to by the User Manual could void the user’s authority to operate
this equipment.
• Do not overload power outlets and extensions cords, otherwise it can result in fire or
serious electrical shock.
• To prevent overheating, situate all parts of the product away from heat sources such as
radiators, heat registers, stoves, or other fixtures, appliances and products that produce
heat or any area where proper ventilation is not provided.
• Unplug with caution the product from power outlets if it emits smoke, an abnormal smell
or makes unusual noise. These conditions may cause fire or electrical shock.
• Do not disassemble the power adapter, it contains no user-serviceable parts.
• Do not disassemble any other part of the Ooma DP1 Phone, it contains no
user-serviceable parts.
• Unplug the product from any power outlet before cleaning. Do not use liquid or
aerosol cleaners, use a damp cloth or a microfiber cloth for cleaning.
• Do not allow anything to rest on the Ooma DP1 Phone, or power adapter.
• Unplug the product from the power outlet if the cable or power adapter prongs are
damaged or frayed, if liquid has been spilled onto the product, if the product has
been exposed to rain, water or any other liquid, if the internal components of the
Ooma DP1 Phone, or its power adapter are exposed.
• Do not use the Ooma DP1 Phone to report a gas leak in the vicinity of the leak as it
could ignite the gas.
• The power adapter is intended to be correctly oriented in a vertical or floor mount
position, the prongs are not designed to hold the power adapter in place if it is plugged
upside down, for example do not use facing down power outlets on a ceiling, under a
table or in a cabinet.
• Use only the RECHARGEABLE battery pack that came with the phone.
• Do not try to open, mutilate or burn batteries. Exposure to or swallowing the ingredients
contained within or their combustion products could be harmful. Nickel is a chemical
known to state of California to cause cancer.
• Be careful when handling the batteries. Conductive materials such as bracelets,
silverware, metallic surfaces may create a short-circuit leading to a battery overheat
and would cause burns or release of toxic ingredients.
• Do not intentionally short-circuit the batteries.
• Remove the battery pack from the Ooma DP1 Phone before shipping or storing
the product.
• Do not throw your old batteries in the trash. Please call 1-800-8-BATTERY
(1-800-822-8837), they will provide you with the address of the recycling center
nearest to you.
© 2018 Ooma, Inc. All rights reserved. All rights reserved. Reproduction in whole or
in part without written permission is prohibited. Ooma, the Ooma logo, Ooma Telo,
Ooma DP1, and all other Ooma company, product and service names and slogans are
trademarks of Ooma, Inc. All other product, service or brand names are the property
of their respective owners. Patent pending.
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