Troubleshooting – Geemarc AMPLIVOICE50 User Manual

Page 27

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27

No display

• Make sure that the power adaptor is plugged in correctly and is not damaged

AmpliVOICE50 does not ring

• Make sure that the telephone line cord is plugged in correctly and is

not damaged

• Connect another telephone to the telephone PTT socket or move your

telephone to another socket to track if the failure is coming from your
telephone or your PTT socket

• There may be too many communication devices connected to a single

telephone line e.g. another telephone, modem or facsimile machine.
Contact your network provider for help in calculating the limit for your
home or business line

No DIAL tone

• Make sure that the telephone line cord is plugged in correctly and is

not damaged

• Connect another telephone to the telephone PTT socket or move your

telephone to another socket to track if the failure is coming from your
telephone or your PTT socket

• There may be too many communication devices connected to a single

telephone line e.g. another telephone, modem or facsimile machine.
Contact your network provider for help in calculating the limit for your
home or business line

No number is displayed when the telephone rings:

• Please contact your telephone network provider to obtain the caller display

service or ensure that it has been activated if you have subscribed already

• Even if you have subscribed to caller display, if the caller does not want

to show their number (private number), the display will show PRIVATE

• It could be a call from a PBX. Caller display may not work properly if

the telephone is connected to a PBX

No response on LCD display

• If you have experienced a power failure the batteries may become

weak. If the power is restored and the LCD display still does not re-
spond then replace the batteries with new ones.

TROUBLESHOOTING

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