Troubleshooting guide – Memorex 8564 User Manual
Page 36
TROUBLESHOOTING GUIDE
35
If you experience a problem with this unit, check the chart below before calling for service.
SYMPTOM
CAUSE
SOLUTION
Unit will not
Battery is low/empty.
Replace battery.
turn on.
Unit is not turned
Press Power On/Off/Stop
on.
button to turn the unit on.
No sound.
Headphones are not
Insert headphones.
inserted.
Volume is set too
Raise the volume using the
low.
Volume + button.
The MP3 or WMA files Download uncorrupted
are corrupted.
files.
No files are in the
Upload files to the unit as
player.
described on pages 14-17.
The computer is not
The player is
Make sure player is
recognizing the
not securely connected. securely connected.
player.
Win98 Driver isn’t installed Install Win98 driver and/or see
or computer is not
pages 8-13 for
compatible.
compatibility.
WMA files with DRM
Incorrect downloading See page 17 to download
can’t playback.
methods.
WMA files with DRM.