Mercedes-Benz 2000 CLK 320 - Manual (Page 174)

Tele Aid
Technical
data
Instruments
and controls
Operation Driving
Instrument
cluster display
Practical hints Car care Index
Tele Aid
The electronic key in the steering lock must be in position
1 or 2 for the Tele Aid to be operational.
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
Emergency calls
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Retractors (ETR’s) or airbags deploy,
An emergency call can also be initiated manually by
opening the cover next to the inside rear view mirror
labeled “SOS”, then pressing the button (for longer than
2 seconds) located under the cover. Once the emergency
call is in progress, the indicator lamp in the “SOS”
button will begin to flash. All information relevant to the
emergency, such as the location of the vehicle
(determined by the GPS satellite location system),
vehicle model, identification number and color are
generated.
A voice connection between the Response Center and
the occupants of the vehicle will be established
automatically soon after the emergency call has been
initiated. The Response Center will attempt
to determine more precisely the nature of the accident
provided they can speak to an occupant of the vehicle.
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