Reporting safety defects – Mercedes-Benz BENZ-VEHICLES S 500 User Manual
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For the U.S.A. only.
The following text is published as required of manufacturers under
Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966"
Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in addition to notifying
Mercedes-Benz of North America Inc.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or Mercedes-Benz of
North America Inc.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-
424-9393 (or 366-0123 in Washington, D.C. area) or write to: NHTSA, U.S.
Department of Transportation, Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from the Hotline.