IBM 48X User Manual
Page 50
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A warranty period of 1 year on parts and 1 year on labor means that IBM provides
warranty service without charge for parts and labor during the 1 year warranty
period.
Types of Warranty Service
If required, IBM provides repair or exchange service depending on the type of
warranty service specified for your Machine in the above table and as described
below. Warranty service may be provided by your reseller if approved by IBM to
perform warranty service. Scheduling of service will depend upon the time of your
call and is subject to parts availability. Service levels are response time objectives
and are not guaranteed. The specified level of warranty service may not be
available in all worldwide locations, additional charges may apply outside IBM’s
normal service area, contact your local IBM representative or your reseller for
country and location specific information.
1. Customer Replaceable Unit (
″CRU″) Service
IBM will ship CRU parts to you for your replacement. If IBM instructs you to
return the replaced CRU, you are responsible for returning it to IBM in accordance
with IBM’s instructions. If you do not return the defective CRU, if IBM so
instructs, within 30 days of your receipt of the replacement CRU, IBM may charge
you for the replacement.
2. On-site Service
IBM or your reseller will either repair or exchange the failing Machine at your
location and verify its operation. You must provide suitable working area to allow
disassembly and reassembly of the IBM Machine. The area must be clean, well lit
and suitable for the purpose. For some Machines, certain repairs may require
sending the Machine to an IBM service center.
3. Courier or Depot Service
4
You will disconnect the failing Machine for collection arranged by IBM. IBM will
provide you with a shipping container for you to return your Machine to a
designated service center. A courier will pick up your Machine and deliver it to the
designated service center. Following its repair or exchange, IBM will arrange the
return delivery of the Machine to your location. You are responsible for its
installation and verification.
4. Customer Carry-In or Mail-In Service
You will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise)
the failing Machine suitably packaged to a location IBM designates. After IBM has
repaired or exchanged the Machine, IBM will make it available for your collection
or, for Mail-in Service, IBM will return it to you at IBM’s expense, unless IBM
specifies otherwise. You are responsible for the subsequent installation and
verification of the Machine.
The IBM Machine Warranty worldwide web site at
http://www.ibm.com/servers/support/machine_warranties/ provides a
worldwide overview of IBM’s Limited Warranty for Machines, a Glossary of IBM
4. This type of service is called ThinkPad EasyServ or EasyServ in some countries.
40
48X/32X/48X Max CD-RW Drive: User’s Guide
- ADSL Bridge/ Router Heritage
- 27L2579
- DR550
- LCD/LVDS/LAN
- 22P6959
- ThinkPad 73P3315
- ULTRABAY 2000
- SYSTEM STORAGE DS4000
- uPD78P083
- 2257
- 51
- 2
- System Storage N6040
- 22P6960
- 07N4108
- 22P9176
- 22P6972
- 22P6979
- 8313
- 19K4543
- SC30-3865-04
- DTLA-305020
- WebSphere Adapters
- x Series 200
- Storage Device Enclosure 7214
- Tivoli and Cisco
- ZSERIES 890
- 10K0001
- 31P8128
- 09N4076
- Computer Drive
- N7000
- All-in-One Super7 Single Board Computer PCM-5896
- 20X
- 73P3309
- W2H
- 22P6415
- THINKCENTER 8187
- NETVISTA 6830/6831
- 802.11g Wireless Broadband Router WRT-410
- THINKPAD 72 W DC
- ThinkPad 73P3279
- HS64
- THINKVISION MONITOR L150P
- Voluntary Community Assistance Network V-CAN
- Enterprise Console
- B50
- B50
- SY27-0345-06
- BC-201
- Terminal Emulation TN5250
- 6826
- C1C 1.12 3.5-inch Small FF 38-pin Unitized
- THINKCENTRE 8137
- PN 10K8798
- 22P9189
- ATA-3
- 09-0572-000
- SAN24B-R
- MDS 9506
- PN 26L0451
- HH LTO
- WebSphere Business Integration Adapter
- 22P7035
- Data Capture Board CLC-CAPT-PCASM
- SYSTEM STORAGE DS4300
- DS6000
- TotalStorage LTO Ultrium T400
- Ultra320
- Netcool/OMNIbus Probe for Nortel CNM
- 71P7279
- Tape Library Magstar 3494
- ThinkPad 22P7028
- 24X-10X
- ThinkPad 73P3292
- 16/4 Token-Ring
- 10K3791
- MOBILE COMBO ADAPTER PRO/100 SP
- MICRO TOWER 2169
- 22P6969
- THINKPAD 600
- 100/10
- TIVOLI SC32-0129-00
- Modbus Plus
- TOTALSTORAGE DS4500
- 71P7285
- ThinkPad 73P3297
- WEBSPHERE 6.1.X
- Options 09N4153
- 5000
- OBI34MST 10K3786
- ThinkPad 22P7007
- 40/80 GB DLT
- 10GBE
- DS4700 Series
- 19K4206PT1
- AS/400
- SpotLine M110
- Dual AMD OpteronTM SFF Barebone ZMAXdp
- 37L1388
- NETCOOL 4.3-W
- X.25
- TotalStorage DS4400
- BC-203
- P09N4108
- ThinkPad 22P6982
- CI5VGM Series
- 28L2234
- Cisco MDS 9506
- MDS 9509
- EP-8KTA
- WL2
- THINKPAD 2000
- 133749-B21
- 48X-20X
- 16/4 Token Ring PCI Special Adapter 133749-B21
- 10K3799
- 2292
- 22P6975
- RELEASE 7.3
- DS8000
- NFS/DFS Secure Gateway
- PSB Form Factor Board SAGP-845EV
- 715 P/N - 13H6715
- DCS9550 1S1
- 802.11B
- SSA 32H3816