Sennheiser EK 500 G2 - Manual (Page 26)

26
Troubleshooting
Error checklist
If problems occur that are not listed in the above table or if
the problems cannot be solv ed with the proposed solutions,
please contact your local Sennheiser agent for assistance.
Problem Possible cause Possible solution
No
operation
indication Batteries are flat or
accupack is flat Replace the
batteries or recharge
the accupack
No RF signal Receiver and
transmitter are not
on the same channel
S et receiver and
transmitter to the
same channel
Transmitter is out of
range Check the squelch
threshold setting
or reduce the
distance between
transmitter and
receiving antenna
RF signal
available,
no audio
signal,
“MUTE”
display
appears on
the display
panel Transmitter is muted
(“MUTE”) Deactivate the
muting function
(see operating
manual of the
transmitter)
Receiver’s squelch
threshold is adjusted
too high S ee “Adjusting the
squelch threshold”
on page 23
Transmitter doesn’t
transmit a
pilot tone S witch the pilot tone
transmission on the
transmitter on or
switch the pilot tone
evaluation on the
receiver off
Audio signal
has a high
level of
background
noise Transmitter
sensitivity is
adjusted too low Adjust the
transmitter
sensitivity correctly
Receiver’s AF output
level is adjusted too
low S ee “Adjusting the
audio output level”
on page 23
Audio signal
is distorted Transmitter
sensitivity is
adjusted too high Adjust the
transmitter
sensitivity correctly
Receiver’s AF output
level is adjusted too
high S ee “Adjusting the
audio output level”
on page 23
No access to
a certain
channel During scanning, an
RF signal has been
detected on this
channel and the
channel has been
lock ed S ee “Scanning the
channel banks for
free channels” on
page 22