Troubleshooting – Soleus Air SOLEUSAIR Powered by GREE Electronic Windows A/C SG-WAC-18ESE-C User Manual

Page 19

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PROBLEM

The Air Conditioner will not start








POSSIBLE CAUSES

The air conditioner is unplugged



The fuse is blown/circuit breaker is
tripped.


Power Failure







The current interrupter device is
tripped.

SOLUTIONS

• Make sure the air conditioner is

plug is pushed completely into the
outlet


• Check the house fuse/circuit

breaker box and replace the fuse
or reset the breaker.

• The unit will automatically re-start

when power is restored.

• There is a protective time delay

(approx. 3 minutes) to prevent
tripping of the compressor
overload. For this reason, the unit
may not start normal cooling for 3
minutes after it is turned back on.

• Press the RESET button located

on the power cord plug.

• If the RESET button will not stay

engaged, discontinue use of the
air conditioner and contact a
qualified service technician.

TROUBLESHOOTING

The Air Conditioner does not cool
as it should








Airflow is restricted



The temperature control may not be
set correctly.

The air filter is dirty


The room may be too warm



Cold air is escaping


The Cooling Coils are frozen

• Make sure there are no curtains,

blinds, or furniture blocking the
front of the air conditioner


• Lower the set thermostat tempera-

ture

• Clean the filter. See the Cleaning

and Care Section of the manual.

• Please allow time for the room to

cool down after turning on the air
conditioner.


• Check for open furnace registers

and cold air returns

• See “Air Conditioner Freezing Up”

below.

The Air Conditioner is freezing up

Ice blocks the air flow and stops the air
conditioner from cooling the room

• Set the MODE dial to HIGH FAN

or HIGH COOL and set the ther-
mostat to a higher temperature

The Remote Control is not working


The batteries are inserted incorrectly

The batteries may be dead

• Check the position of the batteries.

• Replace the batteries

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