Sony DVP-NS425P - Manual (Page 61)

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The player does not operate properly.
, When static electricity, etc., causes the
player to operate abnormally, unplug the
player.
5 numbers or letters are displayed on the
screen and on the front panel display.
, The self-diagnosis function was activated.
(See the table on page 61.)
The disc tray does not open and “LOCKED”
appears on the front panel display.
, Child Lock is set (page 26).
The disc tray does not open and “TRAY
LOCKED” appears on the front panel
display.
, Contact your Sony dealer or local
authorized Sony service facility.
“Data error” appears on the TV screen
when playing a DATA CD.
, The MP3 audio track you want to play is
broken.
, The data is not MPEG1 Audio Layer 3 data.
Self-diagnosis Function
(When letters/numbers appear in the
display)
When the self-diagnosis function is activated
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 50)
with a combination of a letter and four digits
appears on the screen and the front panel
display. In this case, check the following
table.
First three
characters of
the service
number Cause and/or corrective
action
C 13 The disc is dirty.
, Clean the disc with a soft
cloth (page 7).
C 31 The disc is not inserted
correctly.
, Re-insert the disc
correctly.
E XX
(xx is a number)
To prevent a malfunction, the
player has performed the
self-diagnosis function.
, Contact your nearest
Sony dealer or local
authorized Sony service
facility and give the 5-
character service number.
Example: E 61 10
C:13:50