Netopia 3347NWG-VGx - Manual (Page 28)

Section 8:
Troubleshooting Tips
continued
• If you get a “reply” then you know that your adapter, TCP/IP and
DSL gateway are all configured correctly.
• If you receive no response, there is no connection between your
computer and the DSL gateway. Please see Section 10 for contact
information.
My wireless connection doesn’t work. What should I do?
• Verify all cables are properly connected and that the DSL gateway is
turned on.
• Make sure your wireless card/adapter is plugged in and is functioning
correctly. Verify that the card manufacturer’s install instructions have
been followed correctly.
• Verify that the Wireless Link light is solid green.
• Make sure the gateway works when connected with the Ethernet cable
(RJ45 yellow cable provided.)
• Try moving the gateway into the same room as your computer.
• Clear the area around the gateway of any items that may be causing
interference, e.g. power cables, electrical devices, steel shelving
or cabinets.
• If you still have problems, see Section 10 for contact information.
24 McLeodUSA DSL Help Desk: 888-849-0640 | [email protected]