Trouble-shooting – NordicTrack NCTL09993 User Manual
Page 23
23
TROUBLE-SHOOTING
Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, call our Customer Service Department toll-free at 1-888-
936-4266, Monday through Friday 8h00 until 18h30 Eastern Time (excluding holidays).
PROBLEM: The power does not turn on
SOLUTION: a. Make sure that the power cord is plugged into a surge protector, and that the surge protector is
plugged into a properly grounded outlet. (See HOW TO PLUG IN THE POWER CORD on page
8.) Important: Use only a CUL-listed surge protector, rated at 15 amps, with a 1 mm
2
(14-gauge)
cord of 1.5 m (5 ft.) or less in length.
b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.
c. Check the circuit breaker located on the treadmill
near the power cord. If the switch protrudes as
shown, the circuit breaker has tripped. To reset the
circuit breaker, wait for five minutes and then press
the switch back in.
d. Check the on/off switch located on the treadmill
near the power cord. The switch must be in the on
position.
PROBLEM: The power turns off during use
SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see c. above). If the
circuit breaker has tripped, wait for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in.
c. Remove the key from the console. Reinsert the key fully into the console.
d. Make sure that the on/off switch is in the on position.
e. If the treadmill still will not run, please call our Customer Service Department.
PROBLEM: The displays of the console do not function properly
SOLUTION: a. Remove the key from the console and unplug the
power cord. Carefully tip the treadmill down as shown
in drawing a. Remove the Screws (39, 83) from the
hood. Raise the Uprights (69) and carefully remove
the hood.
Locate the Reed Switch (10) and the Magnet (7) on the
left side of the Pulley (8). Turn the Pulley until the
Magnet is aligned with the Reed Switch. Make sure that
the gap between the Magnet and the Reed Switch is
about 3mm (1/8 in.). If necessary, loosen the Screw
(111) and move the Reed Switch slightly. Retighten the
Screw. Re-attach the hood, and run the treadmill for a
few minutes to check for a correct speed reading.
Tripped
Reset
Tripped
c
Reset
On
Position
d
7
83
39
69
a
8
Top
View
111
3 mm
10
- NTCCEX04902
- C2200 NTL10905.3
- Viewpoint 3000 30704.0
- GRT500
- 2200 R NTL1595.1
- NTL07806.0
- 4500 R
- NTL24821
- NTL10805.1
- NTBE01490
- NTL07707.2
- 30510.2
- STRENGTH ADJUSTABLE BENCH NTB12920
- 831.298800
- NEL07940
- NTBE01100
- NTL18530
- NTEL79010
- AudioStrider NTEL7906.0
- 5600 R NTL18940
- NTL17940
- NTTL25905
- NEL7095.1
- NTEL08991
- NTL24820
- NTL14010.0
- 4200 R
- NTL12940
- NTB58030
- NTEL12910
- NTTL90081
- NTTL09993
- NTEL59012
- CTL8500
- 5500 R NTL19940
- NTSY06990
- NTL15922
- NETL15520
- E3000 NTL17950
- AUDIOSTRIDER 800 NTEL7706.1
- A2350 NTL07007.1
- NTL12942
- NTL11920
- 30702.0
- NTTL11990
- C2400 30703.0
- APEX 6500 NTL18907.0
- 831.14595.1
- NTC4015.0
- NTTL09712
- NTL06907.3
- EXP2000 NCTL11991
- 4500 X NTTL15021
- NEL09940
- 3100 R NTL15921
- NTSY9897.0
- 4500 R NTL20920
- E 3200 NTL16920
- NTW00730
- NTL23920
- SL 700 NTCCC59021
- NTEL12911
- TREADMILL NTL14905.3
- C2050 NTL10951
- Summit NTTL17900
- NTSA03990
- NTTL18900
- NTC69022
- NTTL39910
- 831.298651
- NTTL11994
- Workout TV Console
- NTTL09613
- NTTL25900
- APEX NTTL18903
- NTL29105.1
- CTK65020
- NTB14920
- NTSA03991
- NCTL09990
- CX 938 elliptical exerciser 30621.0
- NTTL17900
- NTC4015.1
- 4300 R NTL15941
- NTTL09610
- R 7200 treadmill NTL2295 M.0
- Incline Trainer NTK14940
- C2200 30600.0
- C2300 30601.0
- NTBE06901
- NTEL59010
- NTEL7506.0
- ASR630 831.23765.1
- NTL21905.2
- 9600
- C2155 NTL07707.1
- FUTURA NTS78740
- ELITE NTL16905.1
- NTTL09994
- NTL19921
- 1900i NATL82205.0
- NTL1295.2
- A2050 NTL10850
- EXP 2000i NTTL11902
- 831.298810
- 831.2988
- NATL81205.0
- C 2300 NTL12943
- A2105 NTL06907.2
- NTTL18990
- 831.23665.2
- NTTL10510
- C 2000 NTL10841
- NTL14940
- NTC4015.2
- ViewPoint NTL14905.2
- NTTL25512
- NTL06907.1
- NTB14921
- ELITE NTL16905.0
- C2100 NTL1075.0
- SL 720 NTC69023
- GRT360
- 23667.0
- NTTL11903
- NTSY59210
- VGR990 NTEL12900
- A2105 NTL06907.0
- NCCEL09940
- PT3 NTCCSY9897.0
- AudioStrider 30725.0
- ViewPoint 2800 30602.0
- VGR 850
- EXP2000 NTTL11994
- ELITE NTEL4255.0
- C2270 NTL12950
- AudioRider NTEX3196.1
- TRL 625 831.298961
- MTN 740 NTCCM58020
- ELITE NTL19007.1
- 30505.0
- EXP 1000i NTTL09900
- NTCCC69023
- NTEL11990
- EXP1000 NCTL09992
- NTTL11993
- EXP1000 NTTL09990
- NTEL89010
- 831.298650
- CMX500
- NTTL09510
- ASR 630 831.23765.0
- NTL10840
- C 2300 NCTL12940
- NTL10851
- NTB09920
- NTE13920
- NTEVEL59011
- C 2500 NTL09007.0
- NTB39020
- NTTL18991
- NTTL09992
- NTHK99901
- NTTL15991
- 831.159770
- NTCCEX04901
- NTC07940
- NTTL11510
- NTTL09612
- 3100 R NTL15920
- ViewPoint NTL14905.0
- NTL10905.0
- Incline Trainer 9800
- CXT 980 831.298651
- NTE11920
- NTTL25902
- AUDIOSTRIDER NTEL7906.1
- VGR940 NTEL08990
- ViewPoint NTL11806.1
- NTL22907.1
- NTL14951
- 831.23665.0
- TREADMILL NTL07707.1
- EXP 1000i NTTL09901
- CX 938 NEL5095.0
- NTTL18901
- NTCW90907.0
- NTTL25901
- Audiostrider NTEL7706.1
- NTTL18510
- NTBE01700
- NTTL16901
- C2300 NTL12905.5
- NTL21905.0
- NTL99020
- NTTL25513
- NTHK99900
- NTL12905.2
- NTL17950
- NTL1095.3
- NTL19007.0
- ELITE 2900 0603.0
- Incline Trainer NTK1494.1
- NTTL09710
- AudioRider NTEX4196.0
- NTTL15083
- C 1800i NTL99030
- Summit NTTL15020
- NTEX03990
- COMMERCIAL NTL09707.1
- A2350 NTL07007.3
- NTL1495.2
- MTN 740 NTM58020
- NTL14950
- NTBE04990
- APEX4100i NTTL18906
- NTTL15510
- NTL10941
- NTL22840
- CX 938 NEL5095.2
- SL 700 NTC59020
- CX 998 NEL7095.2
- NTCCEL59011
- 831.283530
- E 2500 NTL14941
- NTTL10612
- SL 705 NTC05940
- NTC3015.0
- ViewPoint NTL11806.0
- NTST07900
- ELITE NTL19806.5
- NTL10805.2
- C2150 NTL10805.0
- EXERCISE CYCLE 30507.0
- NTC89021
- C2255 NTL07806.2
- ViewPoint NTL13007.0
- C2300 NTL12944
- NTL21905.1
- Audiostrider NTEL7506.2
- 831.298821
- NTL12905.3
- NTL10940
- C2250 NTL12840
- APEX 6000 NTL21005.0
- None
- EXP2000 NCTL11990
- GRT 950 NTSY39210
- NTC59020
- NTL10950
- NTK1994.0
- ELITE NTL19806.0
- 1500
- NTEL07808.1
- 2000
- NTL12951
- NTC05941
- NTL19806.3
- NTTL25510
- NTCCXC80180
- NTEL05900
- ELITE NTL15007.0
- E 2500 NTL14942
- ELITE NTL21905.0
- Audiostrider NTEL7506.1
- NTL2295.0
- NTL27005.0
- NTS79020
- NTL14905.1
- NCTL10840
- NTL24950
- NTL24950
- NTL15907.0
- NTTL11513
- NTCCBE19520
- NTB12920
- NTL29105.0
- NTEL4255.2
- NTL2495.2
- NTL12905.4
- U300 NTEX3196.0
- A2350 NTL07007.2
- NCTL15991
- NTXC80182
- CTL49021
- CX 1055 elliptical exerciser 30508.0
- C2100 NTL1075.1
- EXP2000 NCTL11992
- NTTL11511
- NTL1895.1
- NTL16950
- Competition 831.15718.0
- NTL77806.0
- NTHK22490
- NTMC29931
- NTC69020
- NTTL09611
- E 200 NTBE1506.0
- NTBE06900
- NTTL24080
- 831.29882
- APEX 6500 30705.0
- EX 1000 NTEL4255.1
- AUDIOSTRIDER NTEL7506.0
- NTL19922
- CX 920 831.28353
- 831.29881
- NTTL10610
- 30510.1
- Audiostrider NTEL7706.0
- EXP2000 NTTL11992
- NTSY9896.0
- CX 998 NEL70950
- NTL12905.0
- NTL15940
- E7SV NTEL07808.0
- NTW00630
- NTL77806.1
- 30510.0
- A2550 NTL09107.0
- NTXC80181
- NTB49030
- C2200 NTL10905.2
- E3800 NTL19920
- NTTL90080
- NTL22940
- C2000 NTL10842
- 30792.0
- NTS58740
- NTL1795.2
- C2155 NTL07707.0
- APEX6100 NTTL24992
- COMMERCIAL NTEL16907.0
- 831.159760
- AudioStrider NTL25530
- 831.14595.5
- NTTL09711