Thecus Technology M3800 User Manual

Thecus m3800 user’s manual

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Thecus M3800
User’s Manual
Copyright and Trademark Notice
Thecus and other names of Thecus products are registered trademarks of Thecus Technology Corp. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. Apple, iTunes and Apple OS X are registered trademarks of Apple Computers, Inc. All other trademarks and brand names are the property of their respective owners. Specifications are subject to change without notice.
About This Manual
All information in this manual has been carefully verified to ensure its correctness. In case of an error, please provide us with your feedback. Thecus Technology Corporation reserves the right to modify the contents of this manual without notice.
Product name: Thecus M3800
Manual Version: 1.1
Release Date: October 2008
Limited Warranty
Thecus Technology Corporation guarantees all components of Thecus M3800 are thoroughly tested before they leave the factory and should function normally under general usage. In case of any system malfunctions, Thecus Technology Corporation and its local representatives and dealers are responsible for repair without cost to the customer if the product fails within the warranty period and under normal usage. Thecus Technology Corporation is not responsible for any damage or loss of data deemed to be caused by its products. It is highly recommended that users conduct necessary back-up practices.
Safety Warnings
For your safety, please read and follow the following safety warnings:
 Read this manual thoroughly before attempting to set up your M3800.
 Your M3800 is a complicated electronic device. DO NOT attempt to repair it under any circumstances. In the case of malfunction, turn off the power immediately and have it repaired at a qualified service center. Contact your vendor for details.
 DO NOT allow anything to rest on the power cord and DO NOT place the power cord in an area where it can be stepped on. Carefully place connecting cables to avoid stepping or tripping on them.
 Your M3800 can operate normally under temperatures between 5°C and 40°C, with relative humidity of 0% – 80%. Using the M3800 under extreme environmental conditions could damage the unit.
 Ensure that the M3800 is provided with the correct supply voltage (AC 100V ~ 240V, 50/60 Hz, 3A). Plugging the M3800 to an incorrect power source could damage the unit.
 Do NOT expose the M3800 to dampness, dust, or corrosive liquids.
 Do NOT place the M3800 on any uneven surfaces.
 DO NOT place the M3800 in direct sunlight or expose it to other heat sources.
 DO NOT use chemicals or aerosols to clean the M3800. Unplug the power cord and all connected cables before cleaning.
 DO NOT place any objects on the M3800 or obstruct its ventilation slots to avoid overheating the unit.
 Keep packaging out of the reach of children.
 If disposing of the device, please follow your local regulations for the safe disposal of electronic products to protect the environment.
Table of Contents
Copyright and Trademark Notice 2
About This Manual 2
Limited Warranty 2
Safety Warnings 3
Table of Contents 4
Chapter 1: Introduction 8
Overview 8
Product Highlights 8
File Server 8
FTP Server 8
Backup Server 8
Media Server 8
iTunes® Server 9
Photo Gallery 9
Web Cam Server 9
Printer Server 9
Superior Power Management 9
Package Contents 9
Front Panel 10
Rear Panel 11
Chapter 2: Hardware Installation 12
Overview 12
Before You Begin 12
Hard Disk Installation 12
Cable Connections 13
Chapter 3: First Time Setup 14
Overview 14
Thecus Setup Wizard 14
RAID Setup and Firmware Installation 17
Setting up the RAID 17
LCD Operation 18
LCD Controls 18
Display Mode 18
USB Copy 18
Typical Setup Procedure 19
Step 1: Network Setup 19
Step 2: RAID Creation 19
Step 3: Create Local Users or Setup Authentication 19
Step 4: Create Folders and Set Up ACLs 19
Step 5: Start Services 20
Chapter 4: System Management 21
Overview 21
Web Administration Interface 21
Menu Bar 22
Language Selection 22
Status Menu 23
Product Information 23
System Status 23
Printer Status 24
Wake-Up On Lan (WOL) 24
Storage Management 25
SATA Information 25
eSATA Information 25
USB Disk Information 26
RAID Information 26
RAID Configuration 27
RAID Level 27
RAID Settings 28
Creating a RAID 28
Deleting a RAID 28
Folder Management 29
Adding Folders 29
Editing Folders 30
Deleting Folders 30
NFS Share 30
Folder Access Control List (ACL) 31
Network Management 32
WAN Configuration 32
LAN Configuration 33
DHCP Configuration 33
WLAN Configuration 34
DDNS Configuration 35
Typical DDNS Configuration Procedure 35
Web Services Configuration 36
AFP (Apple Network Setup) 36
NFS Setup 37
User and Group Management 38
Local User Configuration 38
Adding Users 38
Modifying Users 39
Deleting Users 39
Local Groups Configuration 39
Adding Groups 39
Modifying Groups 40
Deleting Groups 40
ADS/NT Configuration 40
System Settings 42
System Notifications 42
System Logs 42
Time and Date Settings 43
System Configuration Backup and Restore 44
Module Management 44
Reset to Factory Default Settings 45
Upgrading System Firmware 45
Change Administrator Password 46
Reboot and Shutdown System 46
Scheduled Power On/Off 47
TV Setup 47
Logout 47
Chapter 5: Additional Feature Setup 48
FTP Server 48
iTunes® Server 49
Media Server 49
Adding Media Share Folders 50
Connecting DMAs to the Media Server 50
Download Manager 51
Adding an HTTP Task 52
Adding an FTP Task 55
Adding a BT Task 59
Deleting Tasks 62
Scheduling Downloads 62
Web Cam Server 64
Web Cam Preview 64
Adding a Web Cam Schedule 65
Printer Server 67
Windows XP SP2 67
Windows Vista 69
Chapter 6: Using the M3800 72
Overview 72
Login Page 72
Web User Interface 72
Using WebDisk 73
Using Music Server 74
Adding Music Files 74
Playing Music Files 74
Using Photo Gallery 75
Managing Albums and Photos 75
Creating Albums 75
Password Protecting Albums 75
Uploading Pictures to Albums 76
Windows XP Publishing Wizard 76
EXIF Information 81
Slide Shows 81
Mapping a Client PC to the M3800 82
Windows 82
Apple OS X 82
File Backup 84
Thecus Backup Utility 84
Windows XP Data Backup 85
Apple OS X Backup Utilities 85
Chapter 7: Tips and Tricks 86
USB and eSATA Storage Expansion 86
Adding a Spare Disk 86
Remote Administration 86
Part I - Setup a DynDNS Account 87
Part II - Enable DDNS on the Router 87
Part III - Setting up Virtual Servers (HTTPS) 87
Firewall Software Configuration 87
Replacing Damaged Hard Drives 88
Hard Drive Damage 88
Replacing a Hard Drive 88
RAID Auto-Rebuild 88
File System Check 88
Chapter 8: Troubleshooting 91
Forgot My Network IP Address 91
Resetting NAS IP Address and Admin Password 91
Can't Map a Network Drive in Windows XP 91
Restoring Factory Defaults 91
Problems with Time and Date Settings 91
Appendix A: Product Specifications 93
Hardware Specifications 93
Software Specifications 93
Appendix B: Customer Support 95
Appendix C: RAID Basics 96
Overview 96
Benefits 96
Improved Performance 96
Data Security 96
RAID Levels 96
RAID 0 96
RAID 1 97
RAID 5 97
JBOD 97
Stripe Size 97
Disk Usage 97
Appendix D: Active Directory Basics 98
Overview 98
What is Active Directory? 98
ADS Benefits 98
Appendix E: Licensing Information 99
Overview 99
Source Code Availability 99
CGIC License Terms 100
Thank you for choosing the Thecus M3800 IP Storage Appliance. The Thecus M3800 is an easy-to-use storage server that allows a dedicated approach to storing and distributing data on a network. Data reliability is ensured with RAID features that provide data security and recovery—over 3 Terabytes of storage is available. Gigabit Ethernet ports enhance network efficiency, allowing the M3800 to take over file management functions, increase application and data sharing and provide faster data response. The M3800 lets you hot swap working hard drives, securing the continuity of data in the event of hardware failure. The M3800 allows data consolidation and sharing between Windows (SMB/CIFS), UNIX/Linux, and Apple OS X environments. The M3800’s user-friendly GUI supports multiple languages.
GNU General Public License 100
Chapter 1: Introduction
- Overview
First and foremost, the M3800 allows you to store and share files over an IP network. With a Network Attached Storage (NAS) device, you can centralize your files and share them easily over your network. With the easy-to-use web-based interface, users on your network can access these files in a snap.
- Product Highlights
  - File Server
To learn about the Web User Interface, go to Chapter 6: Using the M3800 > Web User Interface.
With the built-in FTP Server, friends, clients, and customers can upload and download files to your M3800 over the Internet with their favorite FTP programs. You can create user accounts so that only authorized users have access.
- FTP Server
To set up the FTP Server, refer to Chapter 5: Additional Feature Setup > FTP Server.
Don’t leave precious data to chance. With advanced backup capabilities, you can easily upload mission critical files to the M3800, and even automate your backup tasks for true peace-of-mind.
- Backup Server
To find out how to backup your files with the M3800, refer to Chapter 6: Using the M3800 > File Backup.
Mediabolic’s Embedded Media Server resides on the M3800 and aggregates personal media so that it was can be accessed by a variety of players, such as network TVs, IP set-top boxes, and digital media adapters. This software is DLNA Certified, which means that increased interoperability with other DLNA certified devices. The software also enables advanced digital rights management, an auto setup wizard, and auto-generating video thumbnails. Mediabolic’s Embedded Media Server makes accessing, sharing, and enjoying your media files easy.
- Media Server
To set up the Media Server, refer to Chapter 4: Additional Feature Setup > Media Server.
Digital music is one of the hottest trends, and with the built-in iTunes® server, you can share your digital music files with every iTunes-equipped PC on your network. The iTunes Server is also incredibly easy to set up!
- iTunes® Server
To set up the iTunes Server, refer to Chapter 4: Additional Feature Setup > iTunes Server.
The Photo Gallery is a great way for friends and family to share precious memories of vacations, birthdays, and more. Users can upload pictures, and even create their own picture albums right on the N1200.
- Photo Gallery
To set up the Photo Gallery, refer to Chapter 5: Using the M3800 > Using Photo Gallery.
With the M3800’s Web Cam server, you can schedule the M3800 to capture images from a connected USB webcam at designated intervals.
To set up the Web Cam Server, refer to Chapter 5: Additional Feature Setup > Web Cam Server.
- Web Cam Server
With the M3800’s Printer Server, you can easily share an IPP printer with other PCs connected to your network.
To set up the Printer Server, refer to Chapter 5: Additional Feature Setup > Printer Server.
- Printer Server
M3800 supports schedule power on/off. With this feature, administrator can set at what time to turn on or off the system. This feature is a big plus for people who want to conserve energy.
- Superior Power Management
To schedule system on and off, refer to Chapter 4: System Management > System Settings > Reboot and Shutdown System > Scheduled Power On/Off.
Your M3800 package should contain the following items:
 Thecus M3800 IP Storage Appliance
 QIG
 CD-Title
 Ethernet Cable
 Hard drive rails (located behind front panel)
- Package Contents
 Remote Control
 AV cable x 2
Please check to see if your package is complete. If you find that some items are missing, contact your dealer.
The Thecus M3800’s front panel has the device’s controls, indicators, and hard disk trays:
- Front Panel
The Thecus M3800’s rear panel features ports and connectors.
- Rear Panel
Your M3800 is designed for easy installation. To help you get started, the following chapter will help you quickly get your M3800 up and running. Please read it carefully to prevent damaging your unit during installation.
Chapter 2: Hardware Installation
- Overview
Before you begin, be sure to take the following precautions:
1. Read and understand the Safety Warnings outlined in the beginning of the manual.
2. If possible, wear an anti-static wrist strap during installation to prevent static discharge from damaging the sensitive electronic components on the M3800.
- Before You Begin
3. Be careful not to use magnetized screwdrivers around the M3800’s electronic components.
The M3800 supports three standard 3.5” Serial ATA (SATA) hard disks. To install a hard disk into the M3800, follow the steps below:
1. Remove the front panel of the M3800.
- Hard Disk Installation
2. Unscrew the thumbscrews which are securing the hard drive rails.
3. Remove the hard drive rails and install them to your SATA hard disk(s).
4. Slide hard disks into the M3800 until they snap into place.
5. Replace the thumbscrews.
6. Replace the M3800 front cover.
To connect the M3800 to your network, follow the steps below:
1. Connect an Ethernet cable from your network to the WAN port on the back panel of the M3800.
- Cable Connections
2. Connect the provided power cord into the power socket on the back panel. Plug the other end of the cord into a surge protector socket.
3. Press the power button on the Front Panel to boot up the M3800.
Once the hardware is installed, physically connected to your network, and powered on, you can configure the M3800 so that it is accessible to your network users. Follow the steps below for initial software setup.
Chapter 3: First Time Setup
- Overview
The handy Thecus Setup Wizard makes configuring M3800 a snap. To configure the M3800 using the Setup Wizard, perform the following steps:
1. Insert the installation CD into your CD-ROM drive (the host PC must be connected to the network).
- Thecus Setup Wizard
2. The Setup Wizard should launch automatically. If not, please browse your CD-ROM drive and double click on Setup.exe.
3. The Setup Wizard will start and automatically detect all Thecus storage devices on your network. If none are found, please check your connection and refer to Chapter 8: Troubleshooting for assistance.
4. Select the M3800 that you like to configure. Press Next to continue.
5. Login with the administrator account and password. The default account and password are both “admin”. Press Next to continue.
6. Name your M3800 and configure the network IP address. If your switch or router is configured as a DHCP Server, configuring the M3800 to automatically obtain an IP address is recommended. You may also use a static IP address and enter the DNS Server address manually. Press Next to continue.
7. Enable the desired services. Press Next to continue.
8. Select the RAID level you wish to use. Press Next to continue.
9. Change the default administrator password.
10. Access the M3800 Web Administrator Interface by pressing the Start Browser button. You can also configure another M3800 at this point by clicking the Setup Other Device button. Press Exit to exit the wizard.
Once the setup wizard has completed, you should now be inside the Web Admin Interface. From here, it is time to initialize your RAID system and install the firmware for the M3800.
- RAID Setup and Firmware Installation
1. From the Web Admin Interface, navigate to Storage > RAID. The RAID Information screen appears.
Click Config.
2. Select your desired RAID level, and check the checkboxes of the disks you wish to use in your array.
- Setting up the RAID
3. Select a stripe size – the default is 64K.
4. Click Create to create your selected RAID volume.
The M3800 is equipped with an LCD on the front for easy status display and setup. There are four buttons on the front panel to control the LCD functions.
- LCD Operation
Use the Down (▼), Up (▲), Enter () and Escape (ESC) keys to select various configuration settings and menu options for M3800 configuration.
The following table illustrates the keys on the front control panel:
- LCD Controls
During normal operation, the LCD will be in Display Mode.
- Display Mode
The M3800 will rotate these messages every three seconds on the LCD display.
The USB Copy function enables you to copy files stored on USB devices such as USB disks and digital cameras to the M3800 with a press of a button. To use USB copy, follow the steps below:
- USB Copy
1. Plug your USB device into an available USB port on the Front Panel.
2. In Display Mode, press the Enter ().
3. The LCD will display “USB Copy?”
4. Press Enter () and the M3800 will start copying USB disks connected to the front USB port. The LCD will display the USB copy progress and results.
From the Web Administration Interface, you can begin to setup your M3800 for use on your network. Setting up the M3800 typically follows the five steps outlined below.
- Typical Setup Procedure
For more on how to use the Web Administration Interface, see Chapter 4: System Management > Web Administration Interface.
From the Web Administration Interface, you can configure the network settings of the M3800 for your network. You can access the Network menu from the menu bar.
- Step 1: Network Setup
For details on how to configure your network settings, refer to Chapter 4: System Management > Network Management.
Next, administrators can configure their preferred RAID setting and build their RAID volume. You can access RAID settings from the menu bar of the Web Administration Interface by navigating to Storage > RAID.
- Step 2: RAID Creation
For more information on configuring RAID, see Chapter 4: System Management > RAID Configuration.
Don’t know which RAID level to use? Find out more about the different RAID levels from Appendix C: RAID Basics.
Once the RAID is ready, you can begin to create local users for the M3800, or choose to setup authentication protocols such as Active Directory (AD).
- Step 3: Create Local Users or Setup Authentication
For more on managing users, go to Chapter 4: System Management > User and Group Management.
For more information on configuring Active Directory, see Chapter 4: System Management > User and Group Management > ADS/NT Configuration.
For information about the benefits of Active Directory, see Appendix D: Active Directory Basics.
Once users are introduced into your network, you can begin to create various folders on the M3800 and control user access to each using Folder Access Control Lists.
- Step 4: Create Folders and Set Up ACLs
More information on managing folders, see Chapter 4: System Management > Folder Management.
To find out about configuring Folder Access Control Lists, see Chapter 4: System Management > Folder Management > Folder Access Control List (ACL).
Finally, you can start to setup the different services of the M3800 for the users on your network. You can find out more about each of these services by clicking below:
- Step 5: Start Services
Windows Networking (SMB/CIFS) iTunes® Server
Apple File Protocol (AFP) Media Server
Network File System (NFS) Web Cam Server
File Transfer Protocol (FTP) Printer Server
The M3800 provides an easily accessible Web Administration Interface. With it, you can configure and monitor the M3800 anywhere on the network.
Chapter 4: System Management
- Overview
Make sure your network is connected to the Internet. To access the M3800 Web Administration Interface:
1. Type the M3800’s IP address into your browser. (Default IP address is http://192.168.1.100)
- Web Administration Interface
2. Login to the system using the administrator user name and password. The factory defaults are:
User Name: admin
Password: admin
If you changed your password in the setup wizard, use the new password.
Once you are logged in as an administrator, you will see the Web Administration Interface. From here, you can configure and monitor virtually every aspect of the M3800 from anywhere on the network.
The Menu Bar is where you will find all of the information screens and system settings of the M3800. The various settings are placed in the following groups on the menu bar:
- Menu Bar
Moving your cursor over any of these items will display the dropdown menu selections for each group.
In the following sections, you will find detailed explanations of each function, and how to configure your M3800.
The M3800 supports multiple languages, including:
 English
 French
 German
 Italian
 Traditional Chinese
 Simplified Chinese
 Japanese
 Korean
 Spanish
On the menu bar, click Language and the Change Language screen appears. This screen allows you to select preferred language for the M3800. Press Apply to confirm your selection.
- Language Selection
The Status Menu on the menu bar allows you to see various aspects of the M3800. From here, you can discover the status of the M3800, and even find out other details like firmware version and up time.
- Status Menu
Once you login, you will first see the basic Product Information screen providing Manufacturer, Product No., Firmware Version, and Up Time information.
- Product Information
To access this screen again, navigate to Status > About.
From the Status menu, choose the System item, and the System Status screen appears. These screens provide basic system status information.
- System Status
From the Status menu, choose the Printer item, and the Printer Information screen appears. This screen provides the following information about the USB printer connected to the USB port.
- Printer Status
If a corrupt print job is sent to a printer, printing may suddenly fail. If your print jobs seem to be locked up, pressing the Remove All Documents button to clear the print queue may resolve the issue.
For information on how to set up the Printer Server, refer to Chapter 5: Additional Feature Setup > Printer Server.
The M3800 has the ability to be awoken from sleep mode via WAN or LAN.
From the Status menu, choose the WOL item, and the Wake-up On Lan Configuration screen appears. From here, you can Enable or Disable Wake-up On WAN and Wake-up On LAN.
- Wake-Up On Lan (WOL)
The Storage Menu displays the status of storage devices installed in the M3800, and includes storage configuration options such as RAID and disk settings, folder configuration settings.
- Storage Management
From the Storage menu, choose the SATA item and the Disks Information screen appears. From here, you can see various items about installed SATA hard disks. Blank lines indicate that a SATA hard disk is not currently installed in that particular disk slot. If there is a problem with a disk, a Failed message will be displayed in the Status column.
- SATA Information
From the Storage menu, choose the eSATA item and the eSATA Information screen appears. From here, you can see various items about the eSATA hard disk connected to the M3800, including capacity, used percentage, and model and firmware version. You can even format the connected eSATA hard disk from this menu.
- eSATA Information
From the Storage menu, choose the USB item and the USB Information screen appears. From here, you can see various items about USB disks connected to the M3800.
- USB Disk Information
From the Storage menu, choose the RAID item and the RAID Information screen appears.
This screen lists the RAID volume currently residing on the M3800. From this screen, you can get information about the status of your RAID volume, as well as the status, used percentage, and stripe size.
- RAID Information
To configure your RAID settings, press the Config button to go to the RAID Configuration screen.
On the RAID List screen, press the RAID Config button to go to the RAID Configuration screen. In addition to RAID disk information and status, this screen lets you make RAID configuration settings.
- RAID Configuration
For more information on RAID, see Appendix C: RAID Basics.
You can set the storage volume as JBOD, RAID 0, RAID 1, or RAID 5. RAID configuration is usually required only when you first set up the device. A brief description of each RAID setting follows:
- RAID Level
Using RAID Settings, you can select stripe size, choose which disks are RAID disks or the Spare Disk, as well as enter a name for each disk.
- RAID Settings
To create a RAID volume, follow the steps below:
1. On the RAID Configuration screen, set the RAID storage space as JBOD, RAID 0, RAID 1, or RAID 5, — see Appendix C: RAID Basics for a detailed description of each.
- Creating a RAID
2. Tick the checkboxes of the hard disks you wish to use to create a RAID.
3. Specify a stripe size — 64K is the default setting.
4. Press Create to build the RAID storage volume.
With a RAID 1 volume, you can also add a spare disk after the RAID is created. See Chapter 7: Tips and Tricks > Adding a Spare Disk for details.
To delete a RAID volume, follow the steps below:
1. On the RAID List screen, select the RAID volume by clicking on its radio button, and click Config to open the RAID Configuration screen.
- Deleting a RAID
2. On the RAID Configuration screen, click Remove.
3. The system automatically rebuilds and you can create a new RAID.
From the Storage menu, choose Folder, and the Folder screen appears. This screen allows you to create and configure folders on the M3800 volume.
- Folder Management
On the Folder screen, press the Add button and the Add Folder screen appears. This screen allows you to add a folder. After entering the information, press Apply to create new folder. Press Back to return to the Folder screen.
- Adding Folders
On the Folder screen, press the Edit button and the Edit Folder screen appears. This screen allows you to change folder information. After entering the information, press Submit to apply the changes. Press Back to return to the Folder screen.
- Editing Folders
To delete a folder, press the Del button from the specified folder row. The system will confirm folder deletion. Press OK to delete the folder permanently or Cancel to go back to the folder list.
- Deleting Folders
To allow NFS access to the share folder, enable the NFS Service, and then set up hosts with access rights. Click Add to access the New NFS Share dialogue.
- NFS Share
On the Folder screen, press the ACL button, and the Access Control List screen appears. This screen allows you to configure access to the specific folder for users and groups. Select a user or a group from the left hand column and then choose Deny, Read Only, or Writable to configure their access level. Press the Submit button to confirm your settings.
- Folder Access Control List (ACL)
To configure folder access, follow the steps below:
1. On the ACL screen, all network groups and users are listed in the left hand column. Select a group or user from this list.
2. With the group or user selected, press one of the buttons from the three access level columns at the top. The group or user then appears in that column and has that level of access to the folder.
3. Continue selecting groups and users and assigning them access levels using the column buttons.
4. To remove a group or user from an access level column, press the Remove button in that column.
5. When you are finished, press Submit to submit and confirm your ACL settings.
Use the Network menu to make network configuration settings as well as service support settings.
From the Network menu, choose WAN, and the WAN Configuration screen appears. This screen displays the network parameters of the WAN connection. You may change any of these items and press Apply to confirm your settings. See a description of each item in the following table:
- Network Management
  - WAN Configuration
The M3800 supports two Gigabit Ethernet ports for higher service availability. To configure these ports, choose LAN from the Network menu, and the LAN Configuration screen appears. Press Apply to save your changes.
- LAN Configuration
A DHCP server can be configured to assign IP addresses to devices connected to the LAN port. To configure these ports, choose LAN from the Network menu.
- DHCP Configuration
When a compatible wireless USB dongle is installed on the M3800, the M3800 will become an access point, and the Network dropdown menu will contain a WLAN menu item. From the Network menu, choose WLAN, and the WLAN Configuration screen appears. This screen displays the wireless network parameters of the system. You can to change any of these items and press Apply to confirm your settings.
- WLAN Configuration
- DDNS Configuration
From the Network menu, choose the DDNS item, and the DDNS Support screen appears. You can change any of these items and press Apply to confirm your settings. A description of each item follows:
- Typical DDNS Configuration Procedure
To setup DDNS on your M3800, follow the steps below:
1. Go to http://www.dyndns.org from your home PC.
2. Click on the Sign Up Now link.
3. Check the check boxes, select a user name (i.e.: M3800), enter your email address (i.e.: [email protected]), check Enable Wildcard, and create a password (i.e.: xxxx).
4. Wait for an email from www.dyndns.org.
5. Open the email and click on the link to activate your account.
6. Once your account is activated, enter the DDNS server, user name, password, and host name into the DDNS Support screen.
7. Click Apply to save your changes.
- Web Services Configuration
From the Network menu, choose the Service item, and the Web Service screen appears. This screen displays the service support parameters of the system. You can change any of these items and press Apply to confirm your settings. A description of each item follows:
- AFP (Apple Network Setup)
From the Network menu, choose the AFP item, and the AFP Configuration screen appears. This screen displays the configuration items for the Apple Filing Protocol. You can change any of these items and press Apply to confirm your settings. A description of each item follows:
- NFS Setup
From the Network menu, choose the NFS item, and the NFS Support screen appears. The M3800 can act as an NFS server, enabling users to download and upload files with their favorite NFS clients. Press Apply to confirm your settings. A description of each item follows:
- User and Group Management
The M3800 has built-in user database that allows administrators to manage user access using different group policies. From the Accounts menu, you can create, modify, and delete users, and assign them to groups that you designate.
- Local User Configuration
From the Accounts menu, choose the Users item, and the Local User Configuration screen appears. This screen allows you to Add, Modify, and Delete local users.
- Adding Users
Click on the Add button on Local User Configuration screen, and Local User Setting screen appears.
2. On the Local User Setting screen, enter a name in the User Name box.
3. Enter a password in the Password box and re-enter the password in the Confirm box.
4. Select which group the user will belong to. Group Members is a list of groups this user belongs to. Group List is a list of groups this user does not belong to. Use the << or >> buttons to have this user join or leave a group.
5. Press the Apply button and the user is created.
- Modifying Users
1. Select an existing user from the Local User Configuration screen.
2. Click on the Modify button, and Local User Setting screen appears.
3. From here, you can enter a new password and re-enter to confirm, or use the << or >> buttons to have this user join or leave a group. Click the Apply button to save your changes.
- Deleting Users
1. Select an existing user from the Local User Configuration screen.
2. Click on Delete button and the user is deleted from the system.
- Local Groups Configuration
From the Accounts menu, choose the Groups item, and the Local Groups Configuration screen appears. This screen allows you to Add, Modify, and Delete local groups.
- Adding Groups
1. On the Local Group Configuration screen, click on the Add button.
2. The Local Group Setting screen appears.
3. Enter a Group Name, and select users to be in this group from the Users List by adding them to the Members List using the << button.
4. Click the Apply button to save your changes.
- Modifying Groups
On the Local Group Configuration screen, select a group name from the list.
2. Press the Modify button to modify the members in a group.
3. To add a user into a group, select the user from the Users List, and press the << button to move the user into the Members List.
4. To remove a user from a group, select the user from Members List, and press the >> button.
5. Click the Apply button to save your changes.
- Deleting Groups
1. On the Local Group Configuration screen, select a group name from the list.
2. Press Delete to delete the group from the system.
- ADS/NT Configuration
If you have a Windows Active Directory Server (ADS) or Windows NT server to handle the domain security in your network, you can simply enable the ADS/NT support feature; the M3800 will connect with the ADS/NT server and get all the information of the domain users and groups automatically. From the Accounts menu, choose Authentication item and the ADS/NT Support screen appears. You can to change any of these items and press Apply to confirm your settings. A description of each item follows:
To join an AD domain, you can use the example below to configure the M3800:
- System Settings
The System menu gives you a wealth of settings that you can use to configure your M3800’s system administration functions. You can set up system notifications, view system logs, and even upgrade firmware from this menu.
- System Notifications
From the System menu, choose the Notification item, and the Notification Configuration screen appears. This screen lets you have the M3800 notify you in case of any system malfunction. Press Apply to confirm all settings. See following table for a detailed description of each item.
- System Logs
From the System menu, choose the Logs item and the System Logs screen appears. This screen shows a history of system usage and important events such as disk status, network information, and system booting. See the following table for a detailed description of each item:
- Time and Date Settings
From the System menu, choose the Time item and the Time screen appears. Set the desired Date, Time, and Time Zone. You can also elect to synchronize the system time on the M3800 with an NTP (Network Time Protocol) Server. You can change any of these items and press Apply to confirm your settings.
See the following table for a detailed description of each item:
- System Configuration Backup and Restore
From the System menu, choose the Config Mgmt item and the System Configuration Download/Upload screen appears. From here, you can download or upload stored system configurations. See the following table for a detailed description of each item.
- Module Management
From the System menu, choose the Module Mgmt item and the Module Management screen appears. From here, you can install separate software modules to extend the functionality of your M3800.
- Reset to Factory Default Settings
From the System menu, choose the Factory Default item and the Reset to Factory Default screen appears. Press Apply to reset the M3800 to factory default settings. Press Cancel to go back to the main menu.
- Upgrading System Firmware
From the System menu, choose the Firmware Upgrade item and the Firmware Upgrade screen appears.
Follow the steps below to upgrade your firmware:
1. Use the Browse button to find the firmware file.
2. Press Apply.
3. The beeper beeps and the Busy LED blinks until the upgrade is complete.
- Change Administrator Password
From the System menu, choose the Administrator Password item and the Change Administrator Password screen appears. Enter a new password in the New Password box and confirm your new password in the Confirm Password box. Press Apply to confirm password changes. See the following table for a detailed description of each item.
- Reboot and Shutdown System
From the System menu, choose Reboot & Shutdown item, and the Shutdown/Reboot System screen appears. Press Reboot to restart the system or Shutdown to turn the system off.
- Scheduled Power On/Off
You may also designate a schedule for the M3800 to turn on and off. To do this, first enable the feature by checking the Enable Timer checkbox. Then, simply choose an on and off time for each day of the week that you would like to designate a schedule by using the various dropdowns. Finally, click Apply to save your changes.
Example - Monday: On: 8:00; Off: 16:00
System will turn on at 8:00 AM on Monday, and off at 16:00 on Monday. System will turn on for the rest of the week.
If you choose an on time, but do not assign an off time, the system will turn on and remain on until a scheduled off time is reached, or if the unit is shutdown manually.
Example - Monday: On: 8:00
System will turn on at 8:00 AM on Monday, and will not shut down unless powered down manually.
You may also choose two on times or two off times on a particular day, and the system will act accordingly.
Example - Monday: Off: 8:00; Off: 16:00
System will turn off at 8:00 AM on Monday. System will turn off at 16:00 PM on Monday, if it was on. If the system was already off at 16:00 PM on Monday, system will stay off.
- TV Setup
One of very unique feature of M3800 is HDMI/AV out direct connection to TV. They are varies options can be setup, please refer the document “M3800 OSD User’s Manual” for more details.
- Logout
To logout of the Web Administration Interface, navigate to System > Logout.
Chapter 5: Additional Feature Setup
- FTP Server
M3800 can act as a FTP server, enabling users to download and upload files with their favorite FTP programs. From the Network menu, choose the FTP item, and the FTP screen appears. You can change any of these items and press Apply to confirm your settings. A description of each item follows:
To access the share folder on the M3800, use the appropriate user login and password set up on the Users page (Accounts > Users). Access control to each share folder is set up on the ACL page (Storage > Folder > ACL).
When trying to access M3800 anonymously, just enter “anonymous” as the user name.
- iTunes® Server
With the built-in iTunes server capability, the M3800 enables digital music to be shared and played anywhere on the network!
From the Network menu, choose the iTunes item, and the iTunes Configuration screen appears. You may enable or disable the iTunes Service from here. Once enabled, enter correct information for each field and press Apply to save your changes. See the following table for detailed descriptions of each field:
Once the iTunes service is enabled, the M3800 will make all music located in the Music folder available for iTunes-equipped computers on the network.
- Media Server
With the built-in Media Server capability, the M3800 provides media streaming service to stand-alone networked home media adapters that support the UPnP AV protocol or are Digital Living Network Alliance (DLNA) standard compliant.
With the M3800’s built-in media server capability, you can share digital media such as music, pictures, and movies with any compatible device throughout your entire home.
To configure the media server, under the Network menu, click Media Server and the Media Manager Settings window will appear. A description of each field follows:
- Adding Media Share Folders
Once the Media Server software is installed, you can start adding folders that contain the media that you would like to share. To create a media share folder, follow the steps below:
1. Click on Network > Media Server in the menu bar.
2. From the Shared Media Folders window, select the folder that contains your media files, and click its checkbox.
3. The contents in the folder will be scanned for the Media Server. The time required for scanning depends on the size of the folder.
- Connecting DMAs to the Media Server
Next, it’s time to connect your Digital Media Adapter (DMA) to the media server:
1. Connect your DMA to your Media Server
a. Configure your DMA to use a Dynamic IP address. The IP address will be assigned by the router.
b. Some DMAs are wireless enabled. You can connect the DMA to a wireless router. For instructions on how to connect your DMA to a wireless router, please refer to your DMA’s user manual.
2. Connect your DMA’s video output to video input of your TV set.
3. Turn on the TV and change the video signal input to DMA.
4. Setup the DMA (These steps will be different if you use a different DMA)
a. From the Server List screen, select “M3800:Mediabolic Server” as the server.
b. Go to My Media
c. Click on the Up/Down Arrow buttons to select Music Jukebox, Photo Albums, or Video Clips
d. Start enjoying the contents stored in your M3800.
- Download Manager
With the built-in Download Manager, you can have the M3800 download HTTP, FTP, and BT files without having full PC powered on. What’s more, you can even schedule your downloads for off-peak hours, ensuring efficient use of bandwidth. To access the Download Manager, go to Network, choose the Download Manager option, and the Download Tasks and Download Schedule windows appear.
- Adding an HTTP Task
To add a new HTTP task to the Download Manager, follow these steps:
1. Using the Task Type dropdown, select HTTP and click Add Task.
2. In the HTTP Task window, start by inputting the target URL in the Website URL box. This is the link to the download you want to queue.
3. Next, select the destination folder from the Destination Folder dropdown. This is where the download will reside.
4. Select the maximum download bandwidth from the Max. Download Bandwidth dropdown.
5. Press Apply to add the task.
6. Once added, your download will appear in the list of download tasks. To start the download, simply click the Start icon () and the download will begin.
7. The download status will continually update in the Download Tasks window. To pause the download, click the Pause icon ().
- Adding an FTP Task
To add a new FTP task to the Download Manager, follow these steps:
1. Using the Task Type dropdown, select FTP and click Add Task.
2. In the FTP Task window, start by inputting the target URL in the FTP File box. This is the link to the download you want to queue.
3. Next, select the destination folder from the Destination Folder dropdown. This is where the download will reside.
4. The next step depends if you are using an anonymous login for your FTP download. If you are logging in anonymously, select Anonymous Login and move on to step 5.
If you are required to login with a user name and password, select Username and input your user name and password into the appropriate fields.
5. Select the maximum download bandwidth from the Max. Download Bandwidth dropdown.
6. Press Apply to add the task.
7. Once added, your download will appear in the list of download tasks. To start the download, simply click the Start icon () and the download will begin.
8. The download status will continually update in the Download Tasks window. To pause the download, click the Pause icon ().
- Adding a BT Task
To add a new BT task to the Download Manager, follow these steps:
1. Using the Task Type dropdown, select BT and click Add Task.
2. In the BT Task window, start by clicking Browse… and selecting the torrent file you wish to start.
3. Next, select the destination folder from the Destination Folder dropdown. This is where the download will reside.
4. Next, you can select the maximum and minimum number of peers from selecting the counts from the appropriate dropdowns.
5. Next, you can set the maximum download and upload bandwidths from the dropdowns below.
6. Press Apply to add the task.
7. Once added, your download will appear in the list of download tasks. To start the download, simply click the Start icon () and the download will begin.
8. The download status will continually update in the Download Tasks window. To pause the download, click the Pause icon ().
- Deleting Tasks
To delete a task, simply follow the steps below:
1. Click the delete icon () beside the task that you wish to delete. The Delete Task dialogue box will appear.
2. Select Delete Task only if you wish to remove only the torrent file and all transient files, leaving the unfinished download files intact.
3. Select Delete Task and Files if you wish to remove the torrent file and all transient files, and the unfinished download files.
4. Click OK to delete the task. Click Cancel to return to the Download Manager.
- Scheduling Downloads
With the Download Manager, you can schedule your downloads to begin at different times of the day. This is useful if you wish to complete your downloads during off-peak hours, reserving your bandwidth for other applications. A table describing the Download Schedule window appears below:
To schedule downloads, follow these steps:
1. Under Download Schedule, set Scheduler to Enable.
2. To schedule a daily download period, select Daily and select a start time and end time.
To schedule a weekly download period, select Weekly and select a start day/time and end time/day.
3. Click Apply to save your changes.
- Web Cam Server
With the Web Cam Server, you can schedule the N3200PRO to capture images with a connected USB webcam. To configure the Web Cam Server, go to Status, choose the Web Camera option, and the Web Camera window appears.
- Web Cam Preview
From the Web Camera window, you can click the Preview button to view the image from the Web Cam before setting up the recording schedule if you wish.
Note:
Picture quality may vary due to the number of different USB Web Cams on market with varying hardware components.
Once you are happy with the Web Cam preview, your can select the resolution you want. There are 3 different choices:
 160x120
 320x240
 640x480
Use the drop down to select the desired recording interval.
Click Apply to save your changes.
- Adding a Web Cam Schedule
After finishing with the basic settings, we need to now configure the capture schedule. To do this, begin by activating the schedule function by selecting Enable in the Web Camera Schedule window.
Next, select time slot you want to record through the Web Cam.
If Always is selected, it will start to record right away and will not stop until the Web Camera Schedule is set to Disabled.
Alternatively, you can schedule the Web Cam to capture daily or hourly. Take a look at the example below. It will record every Monday and Tuesday from 2:00 – 6:00 and from 20:00 – 22:00.
One important point worth mentioning is how captured picture is stored. The folder where captured images are stored is the Video system folder, which is associated with the system-created Web Cam sub folder. See the figure below for reference:
The Web Cam will capture images according to the designated schedule. The files will be stored using following path:
Video + Webcam + date + hour (path)( filename.jpg
- Printer Server
You can configure the M3800 to act as a printer server. That way, all PCs connected to the network can utilize the same printer.
- Windows XP SP2
To set up the Printer Server in Windows XP SP2, follow the steps below:
1. Connect the USB printer to one of the USB ports (preferably the rear USB ports; front USB ports can be used for external HDD enclosures).
2. Go to Start > Printers and Faxes.
3. Click on File > Add Printer.
4. The Add Printer Wizard appears on your screen. Click Next.
5. Select the “A network printer, or a printer attached to another computer” option.
6. Select “Connect to a printer on the Internet or on a home or office network”, and enter “http://M3800_IP_ADDRESS:631/printers/usb-printer” into the URL field.
7. Your Windows system will ask you to install drivers for your printer. Select correct driver for your printer.
8. Your Windows system will ask you if you want to set this printer as “Default Printer”. Select Yes and all your print jobs will be submitted to this printer by default. Click Next.
9. Click Finish.
- Windows Vista
To set up the Printer Server in Windows Vista, follow the steps below:
1. Open Printer Folder from the Control Panel.
2. Click the right mouse button in anywhere on the Printers folder and then select Add Printer.
3. Select Add a network, wireless or Bluetooth printer.
4. Select The printer that I want isn’t listed.
You can press The printer that I want isn’t listed to go into next page without waiting for Searching for available printers to finish.
5. Click Select a shared printer by name.
Type http://<Thecus_NAS>:631/printers/usb-printer in the box, where <Thecus_NAS_IP> is the IP address of the M3800. Click Next.
6. Select or install a printer and then press OK.
If your printer model is not listed, please contact your printer manufacturer for help.
7. Windows will attempt to connect to the printer.
8. You can choose to set this printer as the default printer by checking the Set as the default printer box. Click Next to continue.
9. Done! Click Finish.
Chapter 6: Using the M3800
- Overview
Once the M3800 is setup and operating, users on the network may manage all varieties of digital music, photos, or files by simply using their web browsers. To manage your personal files or access public files on the M3800, just enter its IP address into your browser (default IP address is http://192.168.1.100), and you will be taken to the M3800 Login page.
- Login Page
To login to the system, enter your user name and password, and click Login to log into the system. You will be taken to the Web User Interface.
- Web User Interface
The Web User Interface is where users interact with the M3800, and manage all sorts of digital media. The simple layout makes it easy for anyone to enjoy the many features of the M3800.
On the left of the interface is the Main Menu, where you can easy access the WebDisk, Music, and Gallery functions of the M3800. Along the top of the interface, you to choose to browse all storage devices connected to the M3800, including SATA and eSATA hard disks, USB disks, and contents stored from the USB One-Button Copy function.
- Using WebDisk
1. When any user clicks on the WebDisk icon, they will see all available public folders.
2. When they click on the name of a public folder, they will see the files within that folder.
3. When user clicks on a file name, the file will be downloaded.
For more information on how to setup user rights to the folders, please check Chapter 3: System Management > Storage Management > Folder Management > Folder Access Control List (ACL)
To access folders with access control, you must first login with a local user account. To log in, please click on the Login icon on the lower left hand corner.
- Using Music Server
To manage your digital music and share it with iTunes clients on the network, click on the Music icon from the left panel.
- Adding Music Files
You could add music files into iTunes Server through Web User Interface; however, if you have lots of folders and files to upload, there is a simpler way.
1. Open a Windows Explorer and type the M3800 IP address in the address bar (i.e. \\192.168.1.100).
2. Double click the Music folder to enter it. Then drag and drop music folders and files here.
3. The M3800 iTunes server will take some time to cache the ID3 tag of every file. Once the process is done, you will see all the music files from iTunes clients.
- Playing Music Files
Once your music files are added to the M3800, playing them on any iTunes-equipped computer connected to the network is easy:
1. Open iTunes.
2. You should see Thecus_M3800 under the SHARED heading in the left hand menu.
3. Click Thecus_M3800 and all shared music will be displayed, ready to be enjoyed right from iTunes.
- Using Photo Gallery
Using the Photo Gallery, users can view and share photos, and even create their own albums right on the M3800. To manage your photo gallery or see other photo albums, click on the Photos icon from the left panel.
You will see your own Photo Gallery and all public Photo Albums on the network.
To manage any picture files, you must first select the item by clicking its check box.
- Managing Albums and Photos
- Creating Albums
To create a photo album, follow the steps below:
1. Click the Add button to create a new album.
2. Enter a name for the album, and enter a description if you wish. Then, click on the Create Album button.
- Password Protecting Albums
If you would like to put a password on a particular album, follow these steps:
1. Select the album to be protected, click on the Edit button, and the Album Edit screen will appear.
2. The owner of the album can enter an album password to protect the album, so that only people with the correct password can view the album.
- Uploading Pictures to Albums
Uploading pictures to albums using the Web User Interface is easy:
1. When the album is created, click the album icon to enter the album. Initially the album is empty.
2. Click the Add button to upload pictures into the album. The Upload Photos screen will appear. Users can select and upload up to 8 pictures at a time.
3. Once the picture is uploaded, you can view it in the album.
4. The owner of the album can delete or modify the pictures with the Delete or Modify buttons on the top right hand corner.
- Windows XP Publishing Wizard
There are many ways for a local user to upload pictures into their photo album. Users of Windows XP can upload their pictures using the Windows XP Publishing Wizard.
1. Click on the XP Publishing Wizard icon.
2. The XP Web Publishing Wizard Client screen appears. Click on the link to install the Publishing Wizard.
3. Windows XP will ask whether you want to run or save this file. Click Run.
4. Once the Wizard is installed, use the Windows file manager to browse the folder that contains the picture you want to publish. On the left pane, there will be an icon labeled “Publish this folder to the Web”.
5. Click on this icon and Web Publishing Wizard will start.
6. Select the pictures you want to publish to the Photo Web Server by placing a check mark on the top left hand corner of the picture. Click Next.
7. Your PC will start to connect to the Photo Web Server.
8. Select M3800 Photo Gallery Wizard to publish your pictures to the M3800.
9. Login into the M3800 with your local user name and password.
10. Create your album by entering an album name and clicking on the Create Album button.
10. Select the album you want to upload your pictures to.
11. Confirm the target album.
12. Windows will show you that the picture upload is in progress.
13. When the upload is finished, the Wizard will ask you whether if you want to go to the website. Click Finish to go to your Photo Web Server.
14. Click on the user’s icon to go to that user’s album.
15. You will see the user’s album list. Click on user.
16. Finished! You will see the pictures just selected in the album.
- EXIF Information
While viewing pictures, you can also have the M3800 display the EXIF information for each photo.
Simply click the EXIF button to display EXIF information. To hide this information, click the EXIF button again.
- Slide Shows
Slide shows are a great way to enjoy pictures stored on your M3800.
You can click on the Start Slide Show icon on the top right hand corner to start the slide show.
To stop the slide show, click on the Stop Slide Show icon on the top right hand corner.
- Mapping a Client PC to the M3800
You can map share folders on the M3800 so that you can access them as if they were drives on your computer. You can connect to the shared network folders on the M3800 as follows:
- Windows
1. Go to the My Computer folder in Windows.
2. In the menu bar, select Tools and then Map Network Drive…
3. The Map Network Drive window appears.
4. Assign a drive letter for the share folder.
5. Click the Browse button to find the folder over your network. Alternatively, you may enter the folder name you wish to connect to or enter its IP address. (i.e. \\192.168.1.100\share)
6. Click Finish. When the Connect As… window appears, enter your user name and password.
7. Click OK. The share folder appears as the drive you assigned. You can now access this folder as though it were a drive on your computer.
- Apple OS X
On an Apple computer, you can connect to shared computers and servers using a network address.
1. Choose Go > Connect to Server…
2. Enter the network address for the server in the Server Address text box.
When connecting using SMB/CIFS protocol, type:
smb://192.168.1.100/Folder1
When connecting using AFP protocol, type:
afp://192.168.1.100/Folder1
Click Connect.
3. When MAC OS X is trying to connect M3800, it will ask for a User Name and Password which has access to the folder.
4. When MAC OS X has connected to the M3800 successfully, an icon representing the folder will appear on the MAC OS X desktop. You can access the folder by double clicking on the icon.
- File Backup
There are a number of ways to back up data with the M3800.
- Thecus Backup Utility
The Thecus Backup Utility is on your Installation CD. When you click on the CD, the Backup Utility will be installed under Program Groups > Thecus > Thecus Backup Utility. If it is not installed, you can copy the file (Thecus Backup Utility.exe) to a convenient location on your hard disk and double click to execute it.
When you execute this utility for the first time, it will ask you whether to create a DB file. Click Yes.
1. Click Add to create a Backup task. The Add New Task dialog box appears.
2. To schedule the task to run at regular intervals, click on the Schedule icon for that task. You can schedule the task to run Monthly or Weekly.
3. To check the log for that task, click on the Log icon for that task.
- Windows XP Data Backup
If you use Windows XP Professional, you can also use the Windows Backup Utility (Ntbackup.exe) to backup your files.
If you use Windows XP Home Edition, follow these steps to install the utility:
1. Insert the Windows XP CD into a drive and double-click the CD icon in My Computer.
2. When the Welcome to Microsoft Windows XP screen appears, click Perform Additional Tasks.
3. Click Browse this CD.
4. In Windows Explorer, navigate to ValueAdd > Msft > Ntbackup.
5. Double-click Ntbackup.msi to install the backup utility.
Once installed, you can use the Windows Backup Utility by following the steps below:
1. Click Start, and point to All Programs > Accessories > System Tools > Backup to start the wizard.
2. Click Next to skip past the opening page. Choose Backup files and settings from the second page, and then click Next.
3. Select which option you want to back up.
4. Click Next and in the Backup Type, Destination, and Name page, specify a back up location using the Browse button.
5. Find and select the drive that specifies your M3800 as your backup destination and click Next.
6. Click Next to display the wizard’s final page and click Finish to start backing up.
- Apple OS X Backup Utilities
Mac OS X does not include any backup software. However, there are a number of backup solutions available for the Mac OS X, including: iBackup, Psyncx, iMSafe, Rsyncx, Folder Synchronizer X, Tri-BACKUP, Impression, Intego Personal Backup, SilverKeeper, and Apple's dotMac Backup utility to name just a few. To find even more freeware and shareware backup utilities to choose from, go to VersionTracker or MacUpdate and search on "backup".
Chapter 7: Tips and Tricks
- USB and eSATA Storage Expansion
The M3800 supports external USB hard disks through its three USB ports. Once a USB hard disk has successfully mounted, the entire volume will be copied automatically to the default USB HDD folder. The M3800 supports up to 6 USB external storage devices. All file names on the USB disk volume are case sensitive.
The M3800 also supports eSATA hard disks with its eSATA port.
Before attaching an eSATA or USB disk drive to M3800, you have to partition and format it on a desktop computer or a notebook first. The attached device will be located at \\192.168.1.100\usbhdd\sdf1 where 192.168.1.100 means the IP address of M3800 and sdf1 stands for the first partition on disk #6, the eSATA or USB disk drive. If it is an NTFS partition, NAS users can open or copy files from \\192.168.1.100\usbhdd\sdf1 but cannot add new files or modify existing files.
- Adding a Spare Disk
With a RAID 1 array, you can add a spare disk after the initial RAID is setup. To add a spare disk, follow the steps below:
1. On the RAID Configuration Screen, tick the checkbox of the hard disk you wish to designate as a spare disk.
2. Click Add Spare.
Once the disk is set as a spare disk, it will automatically rebuild the previous RAID set when one of the disks becomes degraded.
- Remote Administration
You can set up your M3800 for remote administration. With remote administration, you can access your M3800 over the Internet, even if your M3800 is behind a router. This is especially useful if you are traveling and suddenly need a file from your M3800.
Setting up remote administration is a three-part process, and will require the following equipment:
 Thecus M3800 NAS device
 Cable/DSL Router with Dynamic DNS support
 Home PC
 Internet Connection
- Part I - Setup a DynDNS Account
1. Go to http://www.dyndns.org from your home PC.
2. Click on the Sign Up Now link.
3. Check the Check boxes, select a user name (i.e.: M3800), enter your email address (i.e.: [email protected]), check Enable Wildcard, and create a password (i.e.: xxxx).
4. Wait for an email from www.dyndns.org.
5. Open the email and click on the link to activate your account
- Part II - Enable DDNS on the Router
1. Go to the router setup screen and select IP Config > Miscellaneous DDNS Setting from your Home PC.
2. Click on Yes for Enable the DDNS Client?
3. Select www.dyndns.org.
4. Go to router setup screen, and enter the following information:
a. User Name or E-mail Address: [email protected]
b. Password or DDNS Key: xxxx
c. Host Name: www.M3800.dyndns.org
d. Enable wildcard? Select Yes
e. Update Manually: Click Update
- Part III - Setting up Virtual Servers (HTTPS)
1. Navigate to NAT Setting > Virtual Server.
2. For Enable Virtual Server?, select Yes
3. Setup the HTTPS Server
a. Well-Known Applications: Select User Defined
b. Local IP: Enter 192.168.1.100
c. Port Range: 443 (the default HTTPS port setting on the M3800)
d. Protocol: select TCP
e. Click Add.
f. Click Apply.
4. Test the HTTPS connection from another computer on the Internet
a. From a remote computer, open your browser and enter https://www.M3800.dyndns.org
b. You should see the login page of M3800.
- Firewall Software Configuration
If you are using a software firewall (i.e. Norton Internet Security) and are having trouble connecting to the M3800, you can try the following steps:
1. Double click the NIS icon on system tray, and then configure the Personal Firewall.
2. On the Programs page, find the SetupWizard.exe and change its permission to "Permit All". If it's not in the program list, use the Add or Program Scan buttons to find it.
3. On the Networking page, manually add M3800 IP address (i.e. 192.168.1.100) to the Trusted list.
- Replacing Damaged Hard Drives
If you are using RAID 1 or RAID 5, you can easily replace a damaged hard drive in the Thecus M3800 while keeping your data secure with the system’s automatic data recovery.
- Hard Drive Damage
When a hard drive is damaged, LCM will display「RAID Damage」and system beeps.
- Replacing a Hard Drive
To replace a hard disk drive in the M3800:
1. Remove the tray with the damaged hard disk.
2. Insert the hard disk tray then slide into the M3800 until it snaps into place.
3. The LED solid green when the HDD is accessed.
- RAID Auto-Rebuild
When using RAID 1 or RAID 5 on the M3800, you can use the auto-rebuild function when an error is detected.
1. When a hard disk fails the system beeps and/or an email notification is sent to specified receivers.
2. Check the log message to see which disk has failed.
3. Follow the steps mentioned above to replace the failed hard disk.
4. The system automatically recognizes the new hard disk and starts the auto-rebuild sequence to resume its status before the hard disk crash.
- File System Check
The M3800 has a built-in utility that allows you to check the M3800’s file system for errors. To use the File System Check utility, follow the steps below:
1. Power off the M3800.
2. With the unit powered off, press and hold the reset button.
3. With the reset button held down, power on the system by pressing the power button. You can release the reset button after 3 seconds alone with 2 beeps. After that, the M3800's WAN IP address will be reset to 192.168.1.100 temporarily. Please note that all file services at this time will be stopped.
4. When you point your browser to 192.168.1.100, you will see the following screen.
5. If you select “Run file system check” option, the file system check utility will be started, and last 20 lines of the result will be displayed in your browser.
6. When the file system check is finished, the result will be displayed in your browser.
Chapter 8: Troubleshooting
- Forgot My Network IP Address
If you forget your network IP address and have no physical access to the system, you can find out the IP address by either looking directly onto the M3800’s LCD panel, or by using the setup wizard to retrieve the IP of your M3800.
1. Start the Setup Wizard, and it will automatically detect all Thecus IP storage products on your network.
2. You should be able to find the IP address of the M3800 which you have forgotten in the Device Discovery screen.
- Resetting NAS IP Address and Admin Password
In case you changed the M3800 IP address and then forgot it, or forgot the administration password, follow the steps below to reset to default settings:
1. Power on the M3800 and immediately press the Reset button for 5 seconds. (The reset button is near the LAN connector)
2. This resets the M3800 to its default IP address and password settings.
Default IP: 192.168.1.100 for WAN and 192.168.2.254 for LAN
Default admin password: admin
Jumbo Frame support: disabled
- Can't Map a Network Drive in Windows XP
You may have problems mapping a network drive under the following conditions:
1. The network folder is currently mapped using a different user name and password. To connect using a different user name and password, first disconnect any existing mappings to this network share.
2. The mapped network drive could not be created because the following error has occurred: Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.
To check out existing network connections, type net use under the DOS prompt.
- Restoring Factory Defaults
From the System menu, choose the Factory Default item and the Reset to Factory Default screen appears. Press Apply to reset the M3800 to factory default settings.
- Problems with Time and Date Settings
The administrator is able to select an NTP Server to keep the M3800’s time synchronized. However, if the M3800 can not access the Internet, you may encounter a problem when setting the Time and Time Zone. If this happens:
1. Login to the Web Administration Interface.
2. Navigate to System > Time.
3. Under NTP Server, select No.
4. Set the Date, Time, and Time Zone.
5. Click Apply.
In addition, if the M3800 is able to access the Internet and you want to keep the NTP Server clock.isc.org by default, please make sure the DNS Server is correctly entered, thereby allowing the NTP Server name to correctly resolve. (See Network > WAN > DNS Server)
Appendix A: Product Specifications
- Hardware Specifications
- Software Specifications
*PDC/AD support: Works as a client member in a Microsoft NT 4.0 domain/Active Directory domain, allowing the M3800 to utilize the domain users and groups setting for authentication to the system and authorization to the share folders.
**For supported USB dongles, please contact [email protected]
Appendix B: Customer Support
If your M3800 is not working properly, we encourage you to check out Chapter 8: Troubleshooting, located in this manual. You can also try to ensure that you are using the latest firmware version for your M3800. Thecus is committed to providing free firmware upgrades to our customers. Our newest firmware is available on our Download Center:
http://www.thecus.com/download.php
If you are still experiencing problems with your M3800, or require a Return Merchandise Authorization (RMA), feel free to contact technical support via our Technical Support Website:
http://www.thecus.com/support_tech.php
Customers in the US should send all technical support enquiries to this email address:
[email protected]
For Sales Information you can e-mail us at:
[email protected]
Thank you for choosing Thecus!
Appendix C: RAID Basics
- Overview
A Redundant Array of Independent Disks (RAID) is an array of several hard disks that provide data security and high performance. A RAID system accesses several hard disks simultaneously, which improves I/O performance over a single hard disk. Data security is enhanced by a RAID, since data loss due to a hard disk failure is minimized by regenerating redundant data from the other RAID hard disks.
- Benefits
RAID improves I/O performance, and increases data security through fault tolerance and redundant data storage.
- Improved Performance
RAID provides access to several hard disk drives simultaneously, which greatly increases I/O performance.
- Data Security
Hard disk drive failure unfortunately is a common occurrence. A RAID helps prevent against the loss of data due to hard disk failure. A RAID offers additional hard disk drives that can avert data loss from a hard disk drive failure. If a hard drive fails, the RAID volume can regenerate data from the data and parity stored on its other hard disk drives.
- RAID Levels
The Thecus M3800 supports standard RAID levels 0, 1, 5, and JBOD. You choose a RAID level when you create a system volume. The factors for selecting a RAID level are:
 Your requirements for performance
 Your need for data security
 Number of hard disk drives in the system, capacity of hard disk drives in the system
The following is a description of each RAID level:
- RAID 0
RAID 0 is best suited for applications that need high bandwidth but do not require a high level of data security. The RAID 0 level provides the best performance of all the RAID levels, but it does not provide data redundancy.
RAID 0 uses disk striping and breaking up data into blocks to write across all hard drives in the volume. The system can then use multiple hard drives for faster read and write. The stripe size parameter that was set when the RAID was created determines the size of each block. No parity calculations complicate the write operation.
- RAID 1
RAID 1 mirrors all data from one hard disk drive to a second one hard disk drive, thus providing complete data redundancy. However, the cost of data storage capacity is doubled.
This is excellent for complete data security.
- RAID 5
RAID 5 offers data security and good performance. It is best suited for networks that perform many small I/O transactions at the same time, as well as applications that require data security such as office automation and online customer service. Use it also for applications with high read requests but low write requests.
RAID 5 includes disk striping at the byte level and parity information is written to several hard disk drives. If a hard disk fails the system uses parity stored on each of the other hard disks to recreate all missing information.
- JBOD
Although a concatenation of disks (also called JBOD, or "Just a Bunch of Disks") is not one of the numbered RAID levels, it is a popular method for combining multiple physical disk drives into a single virtual one. As the name implies, disks are merely concatenated together, end to beginning, so they appear to be a single large disk.
As the data on JBOD is not protected, one drive failure could result total data loss.
- Stripe Size
The length of the data segments being written across multiple hard disks. Data is written in stripes across the multiple hard disks of a RAID. Since multiple disks are accessed at the same time, disk striping enhances performance. The stripes can vary in size.
- Disk Usage
When all 3 disks are of the same size, and used in RAID, M3800 disk usage percentage is listed below:
Appendix D: Active Directory Basics
- Overview
With Windows 2000, Microsoft introduced Active Directory (ADS), which is a large database/information store. Prior to Active Directory the Windows OS could not store additional information in its domain database. Active Directory also solved the problem of locating resources; which previously relied on Network Neighborhood, and was slow. Managing users and groups were among other issues Active Directory solved.
- What is Active Directory?
Active Directory was built as a scalable, extensible directory service that was designed to meet corporate needs. A repository for storing user information, accounts, passwords, printers, computers, network information and other data, Microsoft calls Active Directory a "namespace" where names can be resolved.
- ADS Benefits
ADS lets the M3800 integrate itself with the existing ADS in an office environment. This means the M3800 is able to recognize your office users and passwords on the ADS server. Other major benefits ADS support provides include:
1. Easy integration of the M3800 into the existing office IT infrastructure
The M3800 acts as a member of the ADS. This feature significantly lowers the overhead of the system administrator. For example, corporate security policies and user privileges on an ADS server can be enforced automatically on the M3800.
2. Centralized user/password database
The M3800 does not maintain its own copy of the user/password database. This avoids data inconsistency between the M3800 and other servers. For example, without ADS support, an administrator might need to remove a specific user privilege on the M3800 and each individual server. With ADS support, the change on an ADS server is known to all of its ADS members.
Appendix E: Licensing Information
- Overview
This product included copyrighted third-party software licensed under the terms of GNU General Public License. Please see THE GNU General Public License for extra terms and conditions of this license.
- Source Code Availability
Thecus Technology Corp. has exposed the full source code of the GPL licensed software. For more information on how you can obtain our source code, please visit our web site, http://www.thecus.com.
Copyrights
 This product includes cryptographic software written by Eric Young ([email protected]).
 This product includes software developed by Mark Murray.
 This product includes software developed by Eric Young ([email protected]).
 This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/).
 This product includes PHP, freely available from (http://www.php.net/).
 This product includes software developed by the University of California, Berkeley and its contributors.
 This product includes software developed by Winning Strategies, Inc.
 This product includes software developed by the Apache Group for use in the Apache HTTP server project (http://www.apache.org/).
 This product includes software developed by Softweyr LLC, the University of California, Berkeley, and its contributors.
 This product includes software developed by Bodo Moeller.
 This product includes software developed by Greg Roelofs and contributors for the book, "PNG: The Definitive Guide," published by O'Reilly and Associates.
 This product includes software developed by the NetBSD Foundation, Inc. and its contributors.
 This product includes software developed by Yen Yen Lim and North Dakota State University.
 This product includes software developed by the Computer Systems Engineering Group at Lawrence Berkeley Laboratory.
 This product includes software developed by the Kungliga Tekniska Högskolan and its contributors.
 This product includes software developed by the Nick Simicich.
 This product includes software written by Tim Hudson ([email protected]).
 This product includes software developed by Christopher G. Demetriou for the NetBSD Project.
- CGIC License Terms
Basic License
CGIC, copyright 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004 by Thomas Boutell and Boutell.Com, Inc.
Permission is granted to use CGIC in any application, commercial or noncommercial, at no cost. HOWEVER, this copyright paragraph must appear on a "credits" page accessible in the public online and offline documentation of the program. Modified versions of the CGIC library should not be distributed without the attachment of a clear statement regarding the author of the modifications, and this notice may in no case be removed. Modifications may also be submitted to the author for inclusion in the main CGIC distribution.
- GNU General Public License
Version 2, June 1991
51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA
Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
PREAMBLE
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0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The "Program", below, refers to any such program or work, and a "work based on the Program" means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term "modification".) Each licensee is addressed as "you".
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END OF TERMS AND CONDITIONS
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