Tandberg Data T40 - Manual (Page 78)

70 Troubleshooting
RAS
Ticket Display Message Description Suggested Action
interface.
6034 Drive n Tape Alert
34. Download Fail The firmware download
has failed because you
have tried to use the
incorrect firmware for
this tape drive. Obtain the correct firmware and try again.
6036 Drive n Tape Alert
36. Drive
Temperature
Environmental
conditions inside the
tape drive are outside
the specified
temperature range Verify that the drive CRU fan is running.
6039 Drive n Tape Alert
39. Diagnostics
Required The tape drive may
have a fault. Check for availability of diagnostic
information and run extended diagnostics if
applicable.
Check the tape drive users manual for
instructions on running extended
diagnostic tests and retrieving diagnostic
data
01ZZ Diagnostic number
ZZ failed. The diagnostics number
ZZ failed. Reboot the loader and retry the operation.
0200 Initialization of the
robotics failed. The robotics failed to
complete the calibration
or the inventory
sequence. Reboot the loader and retry the operation.
Verify that the magazines are locked.
Turn off the loader and try to remove the
magazines by using the emergency eject
pin.
Contact your service representative.
1001 Failed moving the
robotics. The robotics was not
able to move. Reboot the loader and retry the operation.
1101-
1128 Failed to stow at
slot n The robotics is not able
to stow the cartridge to
the magazine Reboot the loader and retry the operation.
Remove the magazine if possible. Remove
all cartridges.
Verify that the cartridge is not damaged.
Insert empty magazines.
Power cycle the loader.
Retry the operation.
Retry the operation with a new magazine.
1129-
112C
Failed to stow at
drive n Failed to insert cartridge
in drive Reboot the loader and retry the operation.
If failure persists, insert the cartridge into a
magazine slot, remove the magazine and
verify that the cartridge is not damaged.
If failure persists, replace the drive CRU.
Interpreting LEDs
LEDs provide a visual indication about the status of certain library components. LEDs can sometimes
communicate that a problem exists when the RAS ticket cannot. For example, an LED can indicate a
firmware problem that prohibits the library from generating RAS tickets.