Net Optics 10 GigaBit In-Line Regeneration Taps - Manual (Page 14)

10
10 GigaBit In-Line Regeneration Tap
Troubleshooting
Before contacting Net Optics Technical Support, perform the following checks .
Problem Solution
Power LEDs do not illuminate Check both power cord connections.
Check both power sources for power.
Link Status LEDs do not illuminate Check that you have connected the
network devices correctly (see Figure 4,
page 5). Verify that the TX and RX are not
crossed on the network ports.
Check that the connectors are clean and
firmly seated.
Verify that you are connected to 10 GigaBit
transceivers.
Traffic is passing through the Tap
but not through the Monitor Ports Check that you have connected the
network devices correctly (see Figure 4,
page 5). Verify that the TX and RX are not
crossed on the network ports.
Check that the connectors are clean and
firmly seated.
Verify that you are connected to 10 GigaBit
transceivers.
Communications are intermittent Check that the connectors are clean and
firmly seated.
Check insertion loss calculations.
Check that you are using the correct fiber
cable type (see page 12).
Replace cables with cables known to be
good.
If these checks fail to correct the problem, note the unit’s serial number before
calling Net Optics for assistance and be prepared to describe the installation
scenario and the problem you are experiencing .