Double Power Technology MD-702 - Manual (Page 52)

The battery does not charge properly
or the device turns off
If the battery will no longer charge completely,
contact your service provider.
Your device is hot to the touch
When you use applications that require more
power or use applications on your device for an
extended period of time, your device may feel hot
to the touch. This is normal and should not affect
your device's lifespan or performance.
Error messages appear when
launching the camera
The device must have sufficient available memory
and battery power to operate the camera
application. If you receive error messages when
launching the camera, try the following:
● Charge the battery.
● Free some memory by transferring files to a
PC or deleting files from your device.
● Restart the device.
● If you are still having trouble with the camera
application after trying these tips, contact the
service provider.
Error messages appear when opening
music files
Some music files may not play on the device for a
variety of reasons. If you receive error messages
when opening music files on your device, try the
following:
● Free some memory by transferring files to a
PC or deleting files from your device.
● Ensure that the music file is not Digital Rights
Management (DRM)- protected. If the file is
DRM-protected, ensure that you have the
appropriate license or key to play the file.
● Ensure that your device supports the file type.
A connection is not established when
you connect the device to a PC
● Ensure that the PC data cable you are using is
compatible with your device.
● Ensure that you have the proper drivers
installed and updated on your PC.
Troubleshooting 50